Amirah M Email
Customer Service Representative @ ACD Direct
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Amirah M Location
- Newark, NJ, US
Amirah M Work
- Customer Service Representative @ (January 2026 - Present)
- Freelance Writer @ (December 2021 - Present)
- Customer Experience Associate I @ E-ZPass Customer Service Center (May 2025 - November 2025)
- Administrative Assistant @ (March 2023 - May 2024)
- CAR-T Manufacturing Associate @ (February 2022 - June 2022)
- Communications Team Leader @ (September 2021 - December 2021)
- IT and Tech and UX Development Intern (Remote) @ (June 2021 - August 2021)
- Social Media and Website Development Intern (Remote) @ (June 2021 - July 2021)
- Peer Career Coach (Remote) @ (October 2020 - May 2021)
- Diversity, Equity, and Inclusion Research Intern (Remote) @ (June 2020 - May 2021)
- Customer Service Representative @ Empire Risk Solutions LLC (February 2019 - January 2020)
Amirah M Education
- Bard College
Bachelor's degree (Written Arts)
2017-2021 - Bard High School Early College
High School Diploma & Associate of Arts - AA (Liberal Arts and Sciences/Liberal Studies)
2013-2017
Amirah M Skills
- Administration
- Administrative Assistance
- Adobe Illustrator
- Adobe InDesign
- Adobe Photoshop
- Analytical Skills
- Auditing
- Canva
- Career Development
- Career Development Coaching
- Cascading Style Sheets (CSS)
- Civic Engagement
- Clerical Skills
- Communication
- Copywriting
- Creative Writing
- Critical Thinking
- Customer Service
- Customer Support
- Data Collection
- Data Entry
- Fast Learner
- Graphic Design
- HTML
- Healthcare
- Information Technology
- Interpersonal Skills
- Java
- Leadership
- Leadership Development
- Literary Writing
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Mobile Application Development
- Object-Oriented Programming (OOP)
- Online Data Entry
- Organization Skills
- Painting
- Problem Solving
- Programming
- Quality Assurance
- Resume Writing
- SEO Copywriting
- Search Engine Optimization (SEO)
- Skilled Multi-tasker
- Social Media Marketing
- Standard Operating Procedure (SOP)
- Strategic Communications
- Strategy
- Team Building
- Teamwork
- Technical Writing
- User Experience (UX)
- User Experience Design (UED)
- User Interface Design
- Visual Communication
- Volunteering
- Web Development
- Website Building
- Wireframing
- Written Communication
- creativity
- empathy
Amirah M Summary
- Amirah M, based in Newark, NJ, US, is currently a Customer Service Representative at ACD Direct - Contact Center Solutions. Amirah M brings experience from previous roles at IAPWE | International Association of Professional Writers and Editors, E-ZPass Customer Service Center, New Jersey Board of Pharmacy and Bristol Myers Squibb. Amirah M holds a 2017 - 2021 Bachelor's degree in Written Arts @ Bard College. With a robust skill set that includes Administration, Administrative Assistance, Adobe Illustrator, Adobe InDesign, Adobe Photoshop and more. Amirah M has 1 emails on RocketReach.
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