Amene Ayub Email & Phone Number
VP, Culture and Employee Experience @ Encore Capital Group
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Amene Ayub Location
- San José, CR
Amene Ayub Work
- VP, Culture and Employee Experience @ (July 2025 - Present)
- VP, Diversity, Equity and Inclusion and Site Leader @ (November 2022 - July 2025)
- Country Managing Director and Vice President, Operations; Midland Credit Management @ (May 2012 - November 2022)
- Vice President, Operations Director @ (November 2008 - May 2012)
- Senior Manager Customer Care @ (June 2007 - October 2008)
- ITO Service Delivery Manager, Delivery Excellence Manager @ (September 2005 - May 2007)
Amene Ayub Education
- Pepperdine Graziadio Business School
Master of Science - MS (Human Resources Management)
2022-2023 - Tufts University
B.A. (International Relations, Economics, International Commerce)
1994-1998
Amene Ayub Skills
- P&L Management
- Human Resources (HR)
- Data Analytics
- Supplier Relationship Management
- Consulting
- Market Research
- Client Relations
- Business Relationship Management
- Business Transformation
- Quality Management
- ITIL
- Large Scale Change Management
- Cultural Transformation
- Global Leadership
- Customer Experience Management
- Continuous Improvement Culture
- IT Operations
- Call Center
- Operational Excellence
- Operations Management
- Service Delivery
- Outsourcing
- People Management
- Cross-functional Team Leadership
- Strategic Planning
- Management
- Change Management
- Strategy
- Call Centers
- Six Sigma
- BPO
- Customer Satisfaction
- IT Outsourcing
- Team Management
- Business Process Improvement
- Vendor Management
- Process Improvement
- Business Analysis
- Business Strategy
- Customer Relationship Management (CRM)
- Contact Centers
- Executive Management
- Talent Management
- Customer Experience
- Strategic Leadership
- Training & Development
- Leadership Development
- Team Leadership
- Performance Management
- Analytical Skills
- Microsoft Word
- Cross Functional Team Leadership
- Marketing
- Microsoft Excel
- Leadership
- PowerPoint
- Customer Relationship Management Crm
- Marketing Strategy
- Customer Relationship Management
Amene Ayub Summary
- Amene Ayub, based in San José, CR, is currently a VP, Culture and Employee Experience at Encore Capital Group. Amene Ayub brings experience from previous roles at Encore Capital Group, Bank of America and Dell. Amene Ayub holds a 2022 - 2023 Master of Science - MS in Human Resources Management @ Pepperdine Graziadio Business School. With a robust skill set that includes P&L Management, Human Resources (HR), Data Analytics, Supplier Relationship Management, Consulting and more. Amene Ayub has 4 emails and 2 mobile phone numbers on RocketReach.
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