Amber MacKey Email & Phone Number
Service Delivery Manager @ Telstra
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Amber MacKey Location
- Canberra, ACT, AU
Amber MacKey Work
- Service Delivery Manager @ (February 2019 - Present)
- Transition and Project Manager @ Optus Business (March 2000 - December 2004)
- Directory Services Officer @ Optus Business (October 1998 - February 2000)
- Service Level Manager @ (February 2013 - Present)
- Customer Delivery Manager @ (January 2006 - February 2013)
- Operational Delivery Specialist @ Optus Business (January 2005 - December 2005)
Amber MacKey Education
- Balmoral State High School
Amber MacKey Skills
- Software Project Management
- ITIL Certified
- Customer Service
- Project Delivery
- Service Management
- Managed Services
- Service Delivery
- Outsourcing
- ITIL
- Telecommunications
- Service Desk
- IT Service Management
- Incident Management
- Vendor Management
- System Deployment
- Stakeholder Management
- Pre-sales
- Solution Architecture
- IT Management
- Telco
- Unified Communications
- Change Management
- PMO
- Call Centers
- IT Operations
- PRINCE2
- Contact Centers
- Data Center
- Sla
- Project Portfolio Management
- IT Strategy
- Sales
- Microsoft Office
- Disaster Recovery
- Project Management
- Pre Sales
Amber MacKey Summary
- Amber MacKey, based in Canberra, ACT, AU, is currently a Service Delivery Manager at Telstra. Amber MacKey brings experience from previous roles at Optus Business, Telstra and Optus. Amber MacKey holds a Balmoral State High School. With a robust skill set that includes Software Project Management, ITIL Certified, Customer Service, Project Delivery, Service Management and more. Amber MacKey has 2 emails and 2 mobile phone numbers on RocketReach.
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