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Amber MacKey Location
Canberra, ACT, AU
Amber MacKey Work
2019 -now Service Delivery Manager @
2013 -now Service Level Manager @
2006 -2013 Customer Delivery Manager @
2005 -2005 Operational Delivery Specialist @ Optus Business
2000 -2004 Transition and Project Manager @ Optus Business
1998 -2000 Directory Services Officer @ Optus Business
Amber MacKey Education
Balmoral State High School
Amber MacKey Skills
Software Project Management
ITIL Certified
Customer Service
Project Delivery
Service Management
Managed Services
Service Delivery
Outsourcing
ITIL
Telecommunications
Service Desk
IT Service Management
Incident Management
Vendor Management
System Deployment
Stakeholder Management
Pre-sales
Solution Architecture
IT Management
Telco
Unified Communications
Change Management
PMO
Call Centers
IT Operations
PRINCE2
Contact Centers
Data Center
Sla
Project Portfolio Management
IT Strategy
Sales
Microsoft Office
Disaster Recovery
Project Management
Pre Sales
Amber MacKey Summary
Amber MacKey, based in Canberra, ACT, AU, is currently a Service Delivery Manager at Telstra. Amber MacKey brings experience from previous roles at Telstra, Optus and Optus Business. Amber MacKey holds a Balmoral State High School. With a robust skill set that includes Software Project Management, ITIL Certified, Customer Service, Project Delivery, Service Management and more. Amber MacKey has 2 emails and 2 mobile phone numbers on RocketReach.
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