2019 -now Director of QA and Learning and Development @
2018 -2019 Product Manager @
2016 -2018 Director of Customer Service @
2015 -2016 Sr. Manager of Operations @
2010 -2015 Manager of Operations @
2008 -2010 Assistant Manager of Operations @
2005 -2008 Team Leader @
Amanda Wash Education
Virginia Wesleyan College
(Basic Studies)
1997-1998
Amanda Wash Skills
Associate Development
Operations Management
Customer Satisfaction
Key Performance Indicators
Incentive Programs
Employee Relations
Contact Center Management
Contact Center Operations
Contact Center Optimization
User Acceptance Testing
Call Centers
Team Building
Customer Experience
Coaching
Quality Assurance
Team Leadership
Human Resources
Management
Leadership
Analysis
Onboarding
Hiring
Customer Retention
Policy
Performance Management
Recruiting
Training
Process Improvement
Vendor Management
Business Process Improvement
Key Performance
Public Speaking
Microsoft Office
Manufacturing
Contact Center
Strategy
Amanda Wash Summary
Amanda Wash, based in Cincinnati, OH, US, is currently a Vice President of Product Development at RDI Corporation. Amanda Wash brings experience from previous roles at RDI Corporation and Axcess Financial. Amanda Wash holds a 1997 - 1998 Virginia Wesleyan College. With a robust skill set that includes Associate Development, Operations Management, Customer Satisfaction, Key Performance Indicators, Incentive Programs and more. Amanda Wash has 2 emails and 3 mobile phone numbers on RocketReach.
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