Amanda Ramirez Email & Phone Number

Senior Technical Support Specialist @ HubSpot

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Amanda Ramirez Location

Los Angeles, CA, US

Amanda Ramirez Work

Senior Technical Support Specialist @ (August 2018 - Present)
Ecommerce Customer Care Coordinator @ (August 2016 - January 2018)
Customer Support Representative @ (April 2016 - July 2016)
Technical Support Specialist @ (January 2013 - April 2016)
Sales Specialist @ (September 2011 - January 2013)

Amanda Ramirez Education

University of La Verne
(Creative Writing)
2011-2012
Riverside City College
Associate of Arts
2007-2009
Thomas Edison State University
Bachelor of Arts (Liberal Arts, Liberal Studies)

Amanda Ramirez Skills

Accountability
Action Oriented
Active Listening
Analytical Skills
Apple Certified
Attention to Detail
Business Acumen
Business-to-Business (B2B)
Chat Support
Collaborative Problem Solving
Communication
Conflict Management
Consumer Insight Generation
Content Development
Content Management
Content Writing
Copy Editing
Creative Problem Solving
Critical Thinking
Cross-functional Collaborations
Cross-team Collaboration
Customer Escalation Management
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Customer-Focused Service
Decision-Making
Design Thinking
Detail Oriented
Document Management
Driving Results
E-commerce
E-commerce Optimization
Editing
Emotional Intelligence
Empathetic
End-user manuals
Figma (Software)
G Suite
Google Analytics
Google Docs
Google Workspace
High Performance
HubSpot CRM
HubSpot Marketing Hub
HubSpot Sales Hub
Internal Communications
Interpersonal Communication
Interpersonal Skills
Jira Service Desk
Knowledge Base Management
Knowledge Base Writing
Knowledge Management
Knowledge Sharing
Learning Agility
Looker (Software)
Microsoft Office
Miro Collaboration Platform
Negotiation
OS X
Order Management
Organization Skills
Organizational Effectiveness
Problem Solving
Project Management
Proofreading
Retail
Retail Sales
SEO
Sales
Search Engine Optimization (SEO)
Self-Management
Shipstation
Shopify
Software as a Service (SaaS)
Stakeholder Engagement
Stakeholder Management
Strategic Thinking
Technical Acumen
Technical Documentation
Technical Publication
Technical Support
Technical Translation
Technical Writing
Time Management
Training
Troubleshooting
User Documentation
User Experience (UX)
User Manual Development
User-centered Design
Web Content Writing
Webflow
Zendesk
Zoom
eCommerce Customer Support
iOS
iPhone

Amanda Ramirez Summary

Amanda Ramirez, based in Los Angeles, CA, US, is currently a Senior Technical Support Specialist at Hubspot. Amanda Ramirez brings experience from previous roles at The Giving Keys, Esri and Apple. Amanda Ramirez holds a 2011 - 2012 University of La Verne. With a robust skill set that includes Accountability, Action Oriented, Active Listening, Analytical Skills, Apple Certified and more. Amanda Ramirez has 1 mobile phone numbers on RocketReach.