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Amanda McIvor Location
Edinburgh, Scotland, GB
Amanda McIvor Work
Senior Operational Service Manager and Service Delivery Lead @ (August 2017 - Present)
Senior Operational Service Manager @ (April 2007 - August 2017)
Programme Office Manager @ (October 2006 - April 2007)
Service Manager @ (August 2005 - October 2006)
Operations Manager @ (October 2002 - August 2005)
Amanda McIvor Education
Edinburgh Napier University
Bachelor's degree (Computer/Information Technology Administration and Management)
2001-2004
Amanda McIvor Skills
ITIL Certified
PRINCE2
Six Sigma
Business Analysis
Change Management
Service Delivery Management
Service Integration
IT Service Management
CRM
IT Operations
Stakeholder Management
Sales
Leadership
Microsoft Excel
Project Management
Amanda McIvor Summary
Amanda McIvor, based in Edinburgh, Scotland, GB, is currently a Senior Operational Service Manager and Service Delivery Lead at Standard Life Assurance: part of Phoenix Group. Amanda McIvor brings experience from previous roles at Standard Life Assurance: part of Phoenix Group, Bank of Scotland, BT Global Services and Northgate Information Solutions. Amanda McIvor holds a 2001 - 2004 Bachelor's degree in Computer/Information Technology Administration and Management @ Edinburgh Napier University. With a robust skill set that includes ITIL Certified, PRINCE2, Six Sigma, Business Analysis, Change Management and more. Amanda McIvor has 2 emails and 1 mobile phone numbers on RocketReach.
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