Derek Pinches Email & Phone Number
Head of Customer Operations @ Standard Life UK
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Derek Pinches Location
- Brackley, Northamptonshire, United Kingdom
Derek Pinches Work
- Head of Customer Operations @ (March 2026 - Present)
- Head of Heritage Customer Operations @ (April 2021 - Present)
- Services Operations Director and Site Lead @ (July 2016 - November 2019)
- Head of Customer Operations @ (March 2015 - July 2016)
- Consultant – Operations Change and Integration @ (May 2014 - February 2015)
- Director of Operations @ LaSer UK (July 2013 - April 2014)
- Head of Operations @ LaSer UK (September 2011 - June 2013)
- Head of Collections @ LaSer Group (January 2010 - August 2011)
- Centre Manager Various operations @ (December 2001 - December 2009)
Derek Pinches Skills
- Credit Cards
- Outsourcing
- Call Centers
- Credit
- Credit Risk
- Portfolio Management
- Business Analysis
- Collections
- Banking
- Debt Management
- Call Center
- Risk Management
- Financial Risk
- Retail Banking
- Debt Settlement
- Process Improvement
- Project Delivery
- Loans
- Operational Risk
- Relationship Management
- Financial Services
- Customer Experience
- Recoveries
- Team Management
- Operational Risk Management
- Credit Analysis
- Finance
- Business Relationship Management
- Sales
- Operations Management
- Contact Centers
- Change Management
- Customer Service
- Business Process Improvement
- Microsoft Office
- Leadership
- Public Speaking
Derek Pinches Summary
- Derek Pinches, based in Brackley, Northamptonshire, United Kingdom, is currently a Head of Customer Operations at Standard Life UK. Derek Pinches brings experience from previous roles at Phoenix Group, Cabot Credit Management and Arrow Global Group Plc. With a robust skill set that includes Credit Cards, Outsourcing, Call Centers, Credit, Credit Risk and more. Derek Pinches has 3 emails and 1 mobile phone numbers on RocketReach.
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Derek Pinches
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