Amanda Koo Email
Principal, NRMA Segment Strategy and CVP @ IAG
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Amanda Koo Location
- Melbourne, VIC, AU
Amanda Koo Work
- 2019 -now Principal, NRMA Segment Strategy and CVP @
- 2018 -2019 Customer Journey, Design Principal @
- 2017 -2018 Senior Service Designer @
- 2016 -2017 Product Manager NAB Asia, Home Lending @
- 2014 -2016 Business Improvement Manager @
- 2013 -2014 Senior Business Improvement Lead @
- 2012 -2013 Initiative Lead, Collections @
- 2011 -2012 Mortgage Experience Analyst @
- 2009 -2011 Mortgage Transformation Program - Business Analyst @
- 2009 -2009 Process Ownership Analyst @
- 2008 -2009 Personal Banking Graduate @
- 2007 -2008 First Level Support Officer @
Amanda Koo Education
- UNE Partnerships
Diploma of Project Management (Project Management)
2012-2013 - NAB
Six Sigma - Green Belt
2009-2009 - Victoria University
Bachelor of Business (Marketing/Management) (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
2003-2005
Amanda Koo Skills
- Strategy
- Business Process Re-engineering
- Workshop Facilitation
- Business Planning
- Customer Service
- Analysis
- Residential Mortgages
- Coaching
- Retail Banking
- Banking
- Stakeholder Management
- Process Improvement
- Six Sigma
- Data Analysis
- Business Process Improvement
- Business Analysis
- Risk Management
- Business Process Mapping
- Management
- Business Transformation
- Customer Experience
- Financial Services
- Project Delivery
- Business Requirements
- Financial Risk
- Relationship Management
- Business Relationship Management
- Business Process Re Engineering
Amanda Koo Summary
- Amanda Koo, based in Melbourne, VIC, AU, is currently a Principal, NRMA Segment Strategy and CVP at IAG. Amanda Koo brings experience from previous roles at IAG and National Australia Bank. Amanda Koo holds a 2012 - 2013 Diploma of Project Management in Project Management @ UNE Partnerships. With a robust skill set that includes Strategy, Business Process Re-engineering, Workshop Facilitation, Business Planning, Customer Service and more. Amanda Koo has 3 emails on RocketReach.
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