Contact Center Specialist @ (February 2008 - July 2010)
Sr. Telecom Analyst @ (December 2005 - February 2008)
Consultant - Voice Engineering @ (December 1997 - December 2005)
Amanda Frederick Education
Ohio University
Bachelor of Science (B.S.) (Communication Systems Management)
1993-1997
Amanda Frederick Skills
Account Management
Avaya
Avaya Products
Avaya Technologies
CTI
Call Center
Call Centers
Cloud Computing
Contact Centers
Genesys
IVR
MPLS
Managed Services
Multiprotocol Label Switching (MPLS)
Professional Services
SaaS
Solution Selling
Telecommunications
Telephony
Unified Communications
Vendor Management
VoIP
Voice over IP (VoIP)
Amanda Frederick Summary
Amanda Frederick, based in Columbus, OH, US, is currently a Customer Experience Consultant at Verizon Business. Amanda Frederick brings experience from previous roles at Verizon Business, NetJets and Nationwide Insurance. Amanda Frederick holds a 1993 - 1997 Bachelor of Science (B.S.) in Communication Systems Management @ Ohio University. With a robust skill set that includes Account Management, Avaya, Avaya Products, Avaya Technologies, CTI and more. Amanda Frederick has 1 emails and 1 mobile phone numbers on RocketReach.
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