Director, Account Operations @ (August 2012 - August 2016)
Account Executive @ (October 2010 - August 2012)
Site Director @ (March 2009 - October 2010)
Operations Manager @ (November 2008 - March 2009)
Training Manager @ (May 2006 - November 2008)
Trainer @ (October 2002 - May 2006)
Amanda Dougherty Skills
Performance Management
Contact Center Operations
Team Building
Training Delivery
Business Process Improvement
Team Leadership
Training
Management
Strategy
Recruiting
Customer Service
Inbound Marketing
CRM
Project Management
Call Centers
Program Management
Analysis
Process Improvement
Coaching
Customer Experience
Leadership Development
Contact Centers
Employee Training
Outsourcing
Team Management
Account Management
Sales Management
Sales Operations
Workforce Management
Sales
Leadership
Strategic Planning
Business Analysis
Business Development
Human Resources
Call Center Development
Time Management
Financial Services
Customer Satisfaction
Customer Retention
Forecasting
Teamwork
Operations Management
Vendor Management
Six Sigma
Budgets
BPO
Quality Assurance
Call Center
Business Strategy
Has Errors
Great
Amanda Dougherty Summary
Amanda Dougherty, based in Longmont, CO, US, is currently a Senior Director at SiriusXM. Amanda Dougherty brings experience from previous roles at SiriusXM. With a robust skill set that includes Performance Management, Contact Center Operations, Team Building, Training Delivery, Business Process Improvement and more. Amanda Dougherty has 2 emails and 3 mobile phone numbers on RocketReach.
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