Amanda Burgess's Location
Omaha, NE, US
Amanda Burgess's Work
- Director of Portfolio Product Management @ CSG International
- Senior Product Manager @ CSG International
- Technical Project Manager @ West Interactive Services
- Client Relationship Manager @ West Interactive Services
- Customer Service Manager @ West Corporation | Revenue Generation
- Corporate Customer Relations Consultant @ ADT
Amanda Burgess's Education
- University of Nebraska at Omaha
Bachelors of Science (Administration/Psychology)
- Metropolitan Community College
Associate's degree (Business Administration and Management, General)
2006 - 2011
Amanda Burgess's Skills
- CRM
- Call Centers
- Vendor Management
- Customer Experience
- Account Management
- Telecommunications
- Customer Satisfaction
- Process Improvement
- IVR
- Project Management
Amanda Burgess's Summary
Amanda Burgess, based in Omaha, NE, US, is currently a Director of Portfolio Product Management at CSG, bringing experience from previous roles at CSG, West Interactive and West Corporation | Revenue Generation. Amanda Burgess holds a Bachelors of Science in Administration/Psychology @ University of Nebraska at Omaha. With a robust skill set that includes CRM, Call Centers, Vendor Management, Customer Experience, Account Management and more, Amanda Burgess contributes valuable insights to the industry. Amanda Burgess has 2 emails on RocketReach.
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