Amal K Email & Phone Number

Information Technology Operations Manager @ Zycus

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Amal K Location

Bengaluru, KA, IN

Amal K Work

Information Technology Operations Manager @ (February 2026 - Present)
Senior Engineer @ (August 2023 - February 2026)
Technical Support Specialist @ (August 2023 - August 2025)
Software Technical Support @ (May 2021 - August 2023)
Technical Support Engineer @ Accenture, India (Payroll: Eteam Infoservices Pvt. Ltd.) (May 2021 - August 2023)
Technical Support Engineer @ Accenture, India (Payroll: Eteam Infoservices Pvt. Limited) (May 2021 - August 2023)
Desktop Support Engineer @ Calicut Tours & Travels, India (concurrent, part-time engagement) (April 2019 - December 2022)
Founder @ (October 2020 - May 2021)
Application Support Engineer @ (January 2021 - April 2021)
Desktop Support Engineer @ (April 2019 - October 2020)

Amal K Education

Bharathiar University
Master of Business Administration (Information Technology)
2022-2024
Annamalai University
Bachelor of Business Administration
2016-2019
Government Polytechnic College
Diploma of Education (hardware and networking)
Government Polytechnic College, Kannur
Professional Diploma (Computer Hardware Technology/Technician)

Amal K Skills

AIOps
Active Directory
Agentic Automation
Agentic Workflows
Apple
Apple Products
Application Packaging
Artificial Intelligence (AI)
Automation
Building Automation Systems (BAS)
Claude Cowork
Claude Skills
Communication
Computer Hardware
Customer Education
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customer Support
Customer-Focused Service
Desktop Application Support
Digital Workplace, IT Support Management,
Documentation
Easily Adaptable
End User Training
Endpoint Security
Engineering
English
Freshservice ITSM
Global IT Operations
Help Desk Support
IT Automation
IT Hardware Support
IT Management
IT Operations
IT Process Automation
IT Service Management
ITIL
Identity and Access Management (IAM)
Incident Management
Information Technology
Jamf
KPI Reporting
LDAP
Leadership
Linux
Mac
Mac & PC platforms
Mac OS X Server
Management
Marketing Strategy
Mdm
Microsoft 365
Microsoft Azure
Microsoft Copilot Studio
Microsoft Entra ID
Microsoft Intune
Microsoft Office
Microsoft Outlook
Microsoft Power Automate
Mobile Device Management
Mobile Devices
Netskope
Network Configuration
Network Infrastructure
Networking
Operating Systems
Optical Fiber
Problem Solving
Process Automation
Program Management
Project Management
Remote Troubleshooting
Remote User Support
Reporting
Service Desk
Service Desk Management
Service-Level Agreements (SLA)
ServiceNow
Shell Scripting
Software Deployment
System Administration
System Configuration
Systems Engineering
Systems Management
Team Leadership
Team Management
Team lead
Teamwork
Technical Project Leadership
Technical Support
Technical Understanding
Training
Troubleshooting
Windows
Windows Endpoint Management
iOS
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Amal K Summary

Amal K, based in Bengaluru, KA, IN, is currently a Information Technology Operations Manager at Zycus. Amal K brings experience from previous roles at SLK Software Pvt. Ltd., India, Accenture and Accenture, India (Payroll: Eteam Infoservices Pvt. Ltd.). Amal K holds a 2022 - 2024 Master of Business Administration in Information Technology @ Bharathiar University. With a robust skill set that includes AIOps, Active Directory, Agentic Automation, Agentic Workflows, Apple and more. Amal K has 2 emails and 1 mobile phone numbers on RocketReach.