Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.
| Website | https://www.alternacx.com |
| Revenue | $192000 |
| Employees | 22 (20 on RocketReach) |
| Founded | 2016 |
| Address | 802 E Whiting St, Tampa, Florida 33602, US |
| Phone | (617) 275-2453 |
| Technologies |
JavaScript
,
HTML
,
PHP
+31 more
(view full list)
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| Industry | Software Development, Software Development & Design, Software |
| Keywords | Customer Feedback Analysis, Voice Of Customer, Customer Journey Mapping, Customer Satisfaction Software, Experience Management Solutions, Cx Improvement, Customer Feedback Software, Cx Platform, Customer Insights Platform, Feedback Management, Customer Data Platform, Cx Technology, Customer Experience Platform, Improve Customer Experience |
| Competitors | Salesforce, Zendesk Sell, Talkdesk, Intercom, Zoho, HubSpot, Help Scout, Kayako, LiveAgent, Overseas Examinations Commission +38 more (view full list) |
| SIC | SIC Code 737 Companies, SIC Code 73 Companies |
| NAICS | NAICS Code 511 Companies, NAICS Code 51 Companies, NAICS Code 5112 Companies |
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Alterna CX Questions
The Alterna CX annual revenue was $192000 in 2026.
Poyraz Ozkan is the Co-Founder of Alterna CX.
20 people are employed at Alterna CX.
Alterna CX is based in Tampa, Florida.
The NAICS codes for Alterna CX are [511, 51, 5112].
The SIC codes for Alterna CX are [737, 73].
Top Alterna CX Employees
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Poyraz Ozkan
Co-Founder at Alterna CX
New York, NY, US21 -
35+
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Doug Hardesty
Advisor - US Operations at Alterna CX
Florida, United States14 -
Engin Girişgen
Customer Success Director at Alterna CX
Istanbul, Turkey1 -
Gerrit Sanders
Owner at Alterna CX
Eindhoven, NB, NL2 -
Çağatay Uncu
Freelance Software Developer at Alterna CX
Koblenz, RP, DE2 -
Cem Altıparmak
Lead Developer at Alterna CX
İstanbul, İstanbul, TR1
