Allison Kennedy Email & Phone Number
Head of Customer Service @ Slough Borough Council
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Allison Kennedy Location
- London, GB
Allison Kennedy Work
- Head of Customer Service @ (May 2024 - Present)
- Head of Resident Experience and Operations @ (September 2022 - May 2024)
- Assistant Director of Customer Experience @ (September 2021 - September 2022)
- Head Of Customer Service Centre @ (February 2016 - September 2021)
- Head of Customer Service @ Homes for Haringey (September 2012 - January 2016)
- Customer Contact Manager @ (September 2010 - August 2012)
- Customer Service Contact Centre Manager @ (February 2007 - September 2010)
- Sales and Customer Service Manager Outbound and Inbound Campaigns @ Direct Line Insurance (June 2005 - March 2007)
- Project Manager @ (February 2004 - June 2005)
- Team Manager Outbound and Inbound Campaigns @ Direct Line Insurance (September 1991 - February 2004)
Allison Kennedy Education
- Glasgow College of Technology
BA Honours (Social Sciences)
2009 - Garnet Hill Convent School Glasgow
- John Paul Academy, Glasgow
Bachelor of Arts (B.A.) (Social Sciences)
Allison Kennedy Skills
- Local Government
- Public Sector
- Performance Management
- Policy
- Social Housing
- Customer Service
- Customer Satisfaction
- Customer Support
- Customer Engagement
- Customer Retention
- Customer Insight
- Change Management
- Training
- Strategy
- Management
- Project Management
- Outsourcing
- Customer Experience
- Coaching
- Stakeholder Management
- Business Relationship Management
- Business Strategy
- Communication
- Contact Centers
- Customer Contact
- Customer Service Management
- People Management
- Public Policy
- Service Delivery
- Time Management
Allison Kennedy Summary
- Allison Kennedy, based in London, GB, is currently a Head of Customer Service at Slough Borough Council. Allison Kennedy brings experience from previous roles at Haringey Council, Tower Hamlets Homes, One Housing and Homes for Haringey. Allison Kennedy holds a BA Honours in Social Sciences @ Glasgow College of Technology. With a robust skill set that includes Local Government, Public Sector, Performance Management, Policy, Social Housing and more. Allison Kennedy has 2 emails and 1 mobile phone numbers on RocketReach.
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