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Allison Kennedy Location
London, GB
Allison Kennedy Work
2024 -now Head of Customer Service @
2022 -2024 Head of Resident Experience and Operations @
2021 -2022 Assistant Director of Customer Experience @
2016 -2021 Head Of Customer Service Centre @
2012 -2016 Head of Customer Service @ Homes for Haringey
2010 -2012 Customer Contact Manager @
2007 -2010 Customer Service Contact Centre Manager @
2005 -2007 Sales and Customer Service Manager Outbound and Inbound Campaigns @ Direct Line Insurance
2004 -2005 Project Manager @
1991 -2004 Team Manager Outbound and Inbound Campaigns @ Direct Line Insurance
Allison Kennedy Education
Garnet Hill Convent School Glasgow
BA Honours (Social Sciences)
2009
Glasgow College of Technology
(BA Honours, Social Sciences)
2009
John Paul Academy, Glasgow
Bachelor of Arts (B.A.) (Bachelor of Arts (B.A.), Social Sciences)
Allison Kennedy Skills
Local Government
Public Sector
Performance Management
Policy
Social Housing
Customer Service
Customer Satisfaction
Customer Support
Customer Engagement
Customer Retention
Customer Insight
Change Management
Training
Strategy
Management
Project Management
Outsourcing
Customer Experience
Coaching
Stakeholder Management
Allison Kennedy Summary
Allison Kennedy, based in London, GB, is currently a Head of Customer Service at Slough Borough Council. Allison Kennedy brings experience from previous roles at Haringey Council, Tower Hamlets Homes, One Housing and Homes for Haringey. Allison Kennedy holds a BA Honours in Social Sciences @ Garnet Hill Convent School Glasgow. With a robust skill set that includes Local Government, Public Sector, Performance Management, Policy, Social Housing and more. Allison Kennedy has 2 emails and 1 mobile phone numbers on RocketReach.
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