Allen Lai's Location

Los Angeles, CA, US

Allen Lai's Work

  • Head of Customer Experience @ Otter.ai
  • Head of Customer Support and Operations @ Jobox.ai
  • Head of Product Support @ Plaid

Allen Lai's Education

  • San Jose State University

    BS (Business Administration, Entrepreneurship)

Allen Lai's Skills

  • Customer Delight
  • Customer Satisfaction
  • Customer Engagement
  • SaaS
  • Customer Service
  • Customer Retention
  • Early-stage Startups
  • Cloud Computing
  • Leadership
  • Cross-functional Team Leadership

Allen Lai's Summary

Allen Lai, based in Los Angeles, CA, US, is currently a Head of Customer Experience at Otter.ai, bringing experience from previous roles at Jobox.ai, Plaid, Docker, Inc and CloudFlare, Inc.. Allen Lai holds a BS in Business Administration, Entrepreneurship @ San Jose State University. With a robust skill set that includes Customer Delight, Customer Satisfaction, Customer Engagement, SaaS, Customer Service and more, Allen Lai contributes valuable insights to the industry. Allen Lai has 4 emails and 1 mobile phone number on RocketReach.

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