Aline Dameto Email & Phone Number
Customer Service Analyst II – Bilingual (Portuguese and English) @ Oracle
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Aline Dameto Location
- Orlando, FL, US
Aline Dameto Work
- 2019 -now Customer Service Analyst II – Bilingual (Portuguese and English) @
- 2019 -2019 Inside Sales Manager – LATAM and US @
- 2017 -2019 Bilingual Associate Technical Support Engineer @
- 2015 -2017 Bilingual Customer Support Admin @
- 2013 -2014 Bilingual Customer Service Executive I and II @
Aline Dameto Education
- University of Central Florida 2023-2024
- Universidade Metodista de São Paulo
Bachelor’s Degree (Psychology)
1999-2005
Aline Dameto Skills
- Client Relations
- Reporting Metrics
- Contact Center Technology
- Business Relationship Management
- Product Service
- Process Orientation
- Driving Results
- Information Technology
- Customer Interaction
- Virtual Private Network (VPN)
- Incident Management
- Handle Multiple Projects
- Technical Understanding
- Presentations
- Ticketing Systems
- Jira Service Desk
- Account Administration
- Software Updates
- Network Protocols
- IT Service Management
- Operating Systems
- Windows Administration
- Networking
- Linux
- Industry standards
- Attention to Detail
- Threat Modeling
- Data Analytics
- Threat & Vulnerability Management
- Data Analysis
- System Applications
- Federal Government
- Information Security
- Cybersecurity Tools
- Threat Analysis
- Accounting
- Finance
- Sales
- Customer Service Management
- Communication
- Customer Service Operations
- Cross-functional Team Leadership
- Help Desk Support
- Customer Support
- Customer Engagement
- Customer-focused Service
- Customer Experience Management
- Customer Service Representatives
- Customer Analysis
- Interpersonal Communication
- Written Communication
- Cross-cultural Communication Skills
- Project Management
- Organization Skills
- Business Process
- Interpersonal Skills
- Customer Satisfaction
- Hospitality Industry
- Hospitality Management
- Property Management Systems
- Point of Sale (POS) Systems
- Microsoft Office
- Brazilian Portuguese
- Microsoft Outlook
- English
- SAP
- Sprinklr
- Collaborative Problem Solving
- Inside Sales Management
- Customer Experience
- Teamwork
- Analytical Skills
- Problem Solving
- Social Media
- Account Management
- Leadership
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Customer Service
Aline Dameto Summary
- Aline Dameto, based in Orlando, FL, US, is currently a Customer Service Analyst II – Bilingual (Portuguese and English) at Oracle. Aline Dameto brings experience from previous roles at FARO Technologies, Oracle and Booking.com. Aline Dameto holds a 2023 - 2024 University of Central Florida. With a robust skill set that includes Client Relations, Reporting Metrics, Contact Center Technology, Business Relationship Management, Product Service and more. Aline Dameto has 2 emails and 1 mobile phone numbers on RocketReach.
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