Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.
Modernizr is a JavaScript library which is designed to detect HTML5 and CSS3 features in various browsers, which lets JavaScript avoid using unimplemented features or use a workaround such as a shim to emulate them. Modernizr aims to provide this feature detection in a complete and standardized manner.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya Gateways are the cabinets that hold Avaya cards to allow for traditional dial tone (POTs, DID trunks, T1, BRI, etc) and traditional endpoints like analog extensions and digital extension.
Avaya Unified Messaging provides full integration of voice and data with optimized processes. It includes inputs and outputs (e-mail, fax, voice, SMS) in a mailbox and allows users to link with existing information (databases, archiving systems).
Calabrio Call Recording is a software enabling digital businesses to monitor & record all calls & analyze data, to improve the customer experience & control quality.
Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Brand Embassy Ltd. is a customer service technology company which develops a cloud-based customer care service platform and provides integrated social media, messaging, live chat, and AI-powered chatbot services. The company provides digital customer service, social customer service, multi-channel chatbot builder, video chat & co?-?browsing, custom reporting & analytics, and pricing. Its platform unifies customer requests and relevant conversations from Facebook, Twitter, Instagram, Google+, LinkedIn, VK (Vkontakte), live chat, web forms, blogs, and discussion forums, and routes them to the customer service agent based on specified priorities.
eGain Corporation operates as a software-as-a service provider of customer engagement solutions in the United States, the United Kingdom, India, and internationally. It provides eGain solution, a unified cloud software solution to automate, augment, and orchestrate customer engagement, including digital-first, Omni channel desktop, artificial intelligence (AI) and knowledge, and analytics and machine learning applications, as well as platform APIs and pre-built third-party connectors.
Avaya Contact Center Suite is all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact through diffrent modes using a single-agent desktop interface.
Google Calendar is an get a button on its browser toolbar that they can easily click to see upcoming events from google calendar, without ever leaving their page. And if they are on sites that have special events encoded, it can click the button to instantly add events to they calendar.
Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search based directory, plus video call recording & sharing.
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more.