Alfredo Serrano Email & Phone Number

Security Service Manager @ HCL America, Inc.

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Alfredo Serrano Location

Houston, TX, US

Alfredo Serrano Work

Security Service Manager @ (May 2020 - Present)
Threat and Vulnerability Management @ (March 2018 - May 2020)
Data Security Operations Manager @ (December 2015 - May 2020)
Senior Cyber Security Specialist @ (October 2014 - December 2015)
Senior Cyber Security Analyst @ (February 2012 - January 2014)
Information Technology Manager and Information Assurance Specialist @ (November 2010 - November 2011)
Information Assurance Security Officer and Information Assurance Specialist @ (September 2009 - November 2010)
Information Assurance Security Officer and Computer Technical Support @ (February 2007 - February 2009)
Information Technology Specialist and Pc Maintenance Technician @ (March 2006 - February 2007)
Platoon Sergeant and Management and Command and Control @ (January 2005 - January 2006)
Supervisor Database Management @ (January 2000 - January 2005)

Alfredo Serrano Education

DeVry University 2006-2010

Alfredo Serrano Skills

Qualys Vulnerability Management
ServiceNow ITSM
A+ Certified
AI Productivity
Active Directory
Analysis
Artificial Intelligence (AI)
Artificial Intelligence for Business
Balbix
Balbix Cyber Risk Management
Baselines
Bash Shell Scripting
BeyondTrust (eEye Retina)
Bitsight Cyber Risk Management
Build Strong Relationships
Cloud Security & Continuous Monitoring
Communication
CompTIA
CompTIA Network+
CompTIA Security+
Computer Ethics
Computer Hardware
Customer Service
Cyber Operations
Cyberark
Cybersecurity
Cybersecurity Leadership & Governance
DISA Gold Disk
Defense Information Systems Agency (DISA) Gold Disk
Defense Information Systems Agency Security Technical Implementation Guidelines (DISA STIG)
DoD
Generative AI
Hardware
IAVA
IAVM
Information Security
Information Security Management
Information Technology
Integration
JavaScript
Leadership
Linux
Management
McAfee Security Information and Event Management (SIEM)
Microsoft Active Directory
Microsoft Azure
Microsoft Copilot
Microsoft Defender
Microsoft Excel
Microsoft Excel Macro Scripting
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Military
NIST
Network Administration
Office 365
Operating Systems
Problem Solving
Qualys
Qualys Vulnerability Management
Rapid7
Rapid7 Vulnerability Management Tool
Responsible AI
Risk Mitigation & Incident Response
SailPoint Identity IQ
Search Engine Technology
Security Clearance
Security Content Automation Protocol (SCAP)
Security+
Servers
ServiceNow ITSM
Software Documentation
Software Installation
Splunk
Symantec Endpoint Protection (SEP)
Team Leadership & Development
Technical Support
Tenable Nessus
Tenable Security Center (Tenable.sc)
Tenable Vulnerability Management
Tenable.sc
Testing
Threat & Vulnerability Management
Troubleshooting
U.S. Department of Defense
U.S. Department of Defense Information Assurance Certification and Accreditation Process (DIACAP)
Vulnerability Assessment
Vulnerability Management
Vulnerability Scanning
Windows
Windows 7
Windows Server
Windows Vista
Windows XP
Wiz Cloud Security Platform (Wiz.io)
Written Communication
XP
eEye Retina
ICDL
Planning
Citrix
Payments
Infrastructure
Data Entry
Vulnerability
Incident Management
Wired
Access Control
Information System
Symantec Endpoint Protection
Driving
Addm
Utilities
Protocol
PBX
Network Security
Saint
Features
Assessment
Database Modeling
Design
Physical Design
Cyber
Security
Information Assurance
Routing
Spanish
Group Policy
Information Systems
Supervisor
PowerPoint
Security Incident Response
CISSP
Benchmark
Antivirus
MS Excel
Networking
McAfee
FrontPage
IP
English
Tests
TCP/IP
Loss Prevention
DLP
Computer Programming
Encryption
Risk Management
Training
Disk
Policy
Artifacts
Business Management
Documentation
Mitigation
Scan
Remote Access
Retrospect
Investigation
Information Management
Dameware
Information Security Standards
Workstations
Accreditation
Peripherals
C
Security Analysis
Rights
DNS
Doors
Network Infrastructure
Training Manuals
Edition
Modeling
Technical Requirements
TCP
Product Evaluations
Presentation
Triage
Command
Microsoft Access
Maintenance
Remediation
Classroom
DIACAP
Firewalls
Classification
Intrusion Detection
Microsoft Windows
Analytical Models
Data Management
Resources
Reviews
Stat
Security Compliance
Network Testing
Computer Security
Software
EMC
Cash
C&A
Administration
System Maintenance
Fundamentals
Test Procedures
Console
Software Systems
Iaso
Protection
Driving License
Wireless
Enterprise Security
Christmas
Automation
DBMS

Alfredo Serrano Summary

Alfredo Serrano, based in Houston, TX, US, is currently a Security Service Manager at HCL Technologies. Alfredo Serrano brings experience from previous roles at HCL Technologies and Cybernet Systems Corporation. Alfredo Serrano holds a 2006 - 2010 DeVry University. With a robust skill set that includes Qualys Vulnerability Management, ServiceNow ITSM, A+ Certified, AI Productivity, Active Directory and more. Alfredo Serrano has 3 emails and 4 mobile phone numbers on RocketReach.