Alfonso Requena's Location
Bavaria, Germany
Alfonso Requena's Work
- Manager Customer Retention @ Telefónica Business Sales
- Head of Omnichannel Strategy and Projects @ Telefónica Business Sales
- Head of Program Management and Strategy @ Telefónica Business Sales
- Head of Customer Retention @ Telefónica Business Sales
- Head of Telesales Outsourcing and Performance Management @ Telefónica Business Sales
- Senior Analyst of Sales Performance Management @ Telefónica Business Sales
- Wayra Ambassador @ Wayra Germany
- Managing Director and Geschäftsführer @ TGCS Nürnberg GmbH
- Manager of Production Controlling @ Kunert AG
- Senior Consultant @ Horváth & Partners Management Consultants
Alfonso Requena's Education
- Universitat Autònoma de Barcelona
Licenciado en Ciencias Económicas y Empresariales / BA in Economics and Business Administration
1990 - 1995 - Dublin City University
Erasmus Program (International Management)
1994 - 1994
Alfonso Requena's Skills
- Business Development
- Unternehmensführung
- Customer Service
- Customer Retention
- Kundenbindung
- Customer Win-Back
- Outsourcing-Management
- BPO
- Call Center Steuerung
- Cross & Up Selling
Alfonso Requena's Summary
Alfonso Requena, based in Bavaria, Germany, is currently a Manager Customer Retention at Telefónica Germany, bringing experience from previous roles at Telefónica Germany. Alfonso Requena holds a 1990 - 1995 Licenciado en Ciencias Económicas y Empresariales / BA in Economics and Business Administration @ Universitat Autònoma de Barcelona. With a robust skill set that includes Business Development, Unternehmensführung, Customer Service, Customer Retention, Kundenbindung and more, Alfonso Requena contributes valuable insights to the industry. Alfonso Requena has 3 emails and 1 mobile phone number on RocketReach.
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