Alfavox Information

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Alfavox is a producer of the award-winning advanced omni-channel contact center systems. The company specializes in contact center and video contact center systems, video-chat, Customer Experience , Workforce Management, Predictive Dialer as well as call scripters, call logging systems, IVR and CRM. Currently the company supports thousands of customer service agents in the companies located all over the globe. An important advantage of Alfavox’s products are built-in solutions that provide integration with customer IT ecosystem, including such systems as: CRM, ERP and WorkFlow. Alfavox means people – a team of engaged professionals and experts in their fields, who are focused on delivering the best products that effectively respond to the needs of customers.

Website	https://www.alfavox.com/
Revenue	$16.4 million
Employees	72 (37 on RocketReach)
Founded	2004
Technologies	JavaScript , HTML , Google Analytics +14 more (view full list)
Industry	Information Technology and Services
Keywords	Call Center Technology, Call Center Solutions, Customer Experience Solutions, Customer Service Software, Customer Support Software, Workforce Management Software, Interactive Voice Response, Predictive Dialer, Cloud Contact Center, Contact Center Platform, Contact Center Automation, Communication Software, Video Chat Software, Omnichannel Customer Service, Unified Communications, Customer Engagement Platform
Competitors	Zendesk Sell, Twilio, RingCentral, Dialpad, Freshworks, Vonage, Talkdesk, Voximplant, AIRCALL INTERNATIONAL LIMITED, 5nine, Inc. +49 more (view full list)