Alex Ricketts Email
Group Manager - Transition and Transformation @ HCL America, Inc.
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Alex Ricketts Location
- Yateley, GB
Alex Ricketts Work
- Group Manager - Transition and Transformation @ (October 2022 - Present)
- Service Transition Mananger @ TVS SCS Rico (June 2019 - October 2023)
- Major Incident Manager @ (August 2017 - May 2019)
- Major Incident Manager @ (May 2015 - July 2017)
- Service Escalation manager @ (August 2013 - May 2015)
- Incident Management @ (July 2011 - July 2013)
- HM Treasury @ Fujitsu (January 2011 - January 2011)
- Service Support Manager @ (November 2007 - November 2009)
- IT Team Leader @ (February 2007 - October 2007)
Alex Ricketts Education
- Leeds Beckett University
HND (Hotel and Catering and Institutional Management)
1988-1991 - Malvern Training
Alex Ricketts Skills
- Windows Server
- Service Delivery
- Active Directory
- Service Management
- IT Service Management
- Incident Management
- ITIL
- Microsoft Exchange
- Service Improvement
- Cloud Computing
- Technical Support
- Troubleshooting
- Service Desk
- Team Leadership
- VMware
- Security
- IT Management
- Microsoft Technologies
- Project Management
- Windows 7
- Data Center
- SharePoint
- Servers
- Leadership
- HP
- IT Operations
- System Deployment
- Management
- Help Desk Support
- DNS
- Virtualization
- Disaster Recovery
- Citrix
- Customer Support
- Software Project Management
- Training
- Sales
- Microsoft Products
- Domain Name System Dns
- Networking
- Domain Name System
Alex Ricketts Summary
- Alex Ricketts, based in Yateley, GB, is currently a Group Manager - Transition and Transformation at HCLTech. Alex Ricketts brings experience from previous roles at TVS SCS Rico, Gatwick Airport, Vodafone UK and Fujitsu. Alex Ricketts holds a 1988 - 1991 HND in Hotel and Catering and Institutional Management @ Leeds Beckett University. With a robust skill set that includes Windows Server, Service Delivery, Active Directory, Service Management, IT Service Management and more. Alex Ricketts has 2 emails on RocketReach.
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