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Alex Ramos Location
Detroit, MI, US
Alex Ramos Work
Vice President of Customer Engineering @ (July 2026 - Present)
Founding Head of Customer Engineering @ (November 2025 - July 2026)
Director, Enterprise Sales Engineering @ (February 2024 - November 2025)
Vice President, Solution Consulting @ (May 2023 - March 2024)
Vice President, Presales Operations @ (March 2020 - May 2023)
Vice President, Solution Consulting @ (December 2018 - March 2020)
Sr. Director, Solution Consulting @ (October 2016 - December 2018)
Director, Solution Consulting @ (December 2014 - October 2016)
Manager, Solution Consulting @ (November 2013 - December 2014)
Senior Solution Consultant @ (September 2011 - November 2013)
ITSM Practice Director @ (October 2007 - August 2011)
Solution Architect @ (November 2005 - November 2007)
Consultant @ (August 2003 - November 2005)
Alex Ramos Education
University of Michigan
MSE (Electrical Engineering)
University of Michigan
BSE (Electrical Engineering)
Alex Ramos Skills
Technical Presales
Recruiting
Hiring
Presales
Requirements Analysis
Compassion
Enablement
Team Leadership
Leadership
Communication
Consulting
Attention to Detail
ITIL v3 Foundation Certified
Spanish
IT Service Management
IP Networking
Pre-sales
Post-sales Support
Application Performance Management
Service Desk
ITIL Certified
Solution Architecture
IP
SaaS
CMDB
Enterprise Software
Professional Services
Integration
IT Management
Cloud Computing
Enterprise Architecture
ITIL
Service Delivery
Solution Selling
Project Portfolio Management
IT Asset Management
SDLC
Project Management
Information Technology
Software as a Service (SaaS)
Talent Management
Coaching
Mentoring
Architects
Project Portfolio
Sales
Software as a Service Saas
Post Sales Support
Commercial Sales
Application Performance
Itil V3 Foundation
Pre Sales
Software as a Service
Alex Ramos Summary
Alex Ramos, based in Detroit, MI, US, is currently a Vice President of Customer Engineering at Federato. Alex Ramos brings experience from previous roles at Federato, Samsara, ID.me and Workday. Alex Ramos holds a MSE in Electrical Engineering @ University of Michigan. With a robust skill set that includes Technical Presales, Recruiting, Hiring, Presales, Requirements Analysis and more. Alex Ramos has 2 emails and 3 mobile phone numbers on RocketReach.
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