Technical AI Model Trainer @ (December 2025 - Present)
Web Development Manager @ (February 2024 - Present)
Senior Product Manager, Customer Service Tools @ (January 2022 - May 2024)
Product Manager, Customer Service Tools @ (September 2021 - January 2022)
Technical Product Manager, Supply Chain Systems @ (June 2020 - September 2021)
Technical Product Manager, Core Platforms and Inventory Product @ (October 2019 - April 2020)
Product Manager, Online Help Tools @ (October 2018 - July 2019)
Senior Product Associate, Self-Service @ (March 2017 - October 2018)
Senior Product Associate, European Operations Process Improvement @ (March 2016 - February 2017)
Software Engineer, Tech Consultant @ (July 2014 - February 2016)
Human-Computer Interaction Lab Manager and Teaching Assistant @ (December 2013 - May 2014)
Mobile App Developer and SEO Specialist @ (June 2013 - December 2013)
Program and Finacial Analyst @ (April 2012 - January 2013)
Alex Poon Education
Wellesley College
B.A. (Computer Science, Mathematics)
Boston University
Graduate Professional Certification (Supply Chain and Logistics Management)
Holton-Arms School
High School Diploma (High Honors)
Alex Poon Skills
Agile
Algorithms
Analytical Skills
Artificial Intelligence (AI)
Artificial Intelligence QA
Balsamiq
Business Analysis
Business Process
Business Process Improvement
Business Requirements
Business Strategy
C#
CSS
Communication
Cross-functional Collaborations
Customer Engagement
Customer Self Service
Customer Service
Customer Service Operations
Data Analysis
Digital Strategy
E-commerce
Google Docs
Google Slides
HTML
Human Computer Interaction
JIRA
Java
LGBT Advocacy
Leadership
Microsoft Excel
Microsoft PowerPoint
Objective-C
PHP
Product Innovation
Product Management
Project Management
Public Speaking
Python (Programming Language)
Research
SQL
Scalability
Social Media
Software Development
Spanish
Squarespace
Stakeholder Management
Tangible User Interfaces (TUIs)
UX Design and Redesign
User Experience
User Stories
White Papers
Alex Poon Summary
Alex Poon, based in Boston, MA, US, is currently a Senior Product Manager at ezCater. Alex Poon brings experience from previous roles at Snorkel AI, Stellate Communications and Chewy. Alex Poon holds a B.A. in Computer Science, Mathematics @ Wellesley College. With a robust skill set that includes Agile, Algorithms, Analytical Skills, Artificial Intelligence (AI), Artificial Intelligence QA and more. Alex Poon has 3 emails and 1 mobile phone numbers on RocketReach.
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