Director, Operations, Onboarding and Menus @ (February 2021 - July 2023)
Senior Manager, Menu Operations @ (December 2019 - February 2021)
Manager, Menu Operations @ (May 2017 - December 2019)
Manager, Customer Operations @ CeliAct (September 2011 - April 2017)
Inventory Manager, Retail Allocation @ (June 2008 - July 2011)
Giliah Librach Education
The Hebrew University of Jerusalem
Master of Social Work (MSW)
2011-2014
Indiana University Bloomington
Bachelor of Arts (B.A.) (Psychological and Brain Sciences)
2003-2007
Giliah Librach Skills
Process Mapping
Team Building
Process Improvement
Customer Experience
Content Development
Start-ups
Customer Retention
E-commerce
Entrepreneurship
Web Content Writing
Brand Management
Social Media
Brand Development
Salesforce.com
Customer Service
Performance Metrics
Cross-functional Team Leadership
Agile Methodologies
Process Improvement
Giliah Librach Summary
Giliah Librach, based in Boston, MA, US, is currently a Director, Merchandising Operations at ezCater. Giliah Librach brings experience from previous roles at ezCater and CeliAct. Giliah Librach holds a 2011 - 2014 Master of Social Work (MSW) @ The Hebrew University of Jerusalem. With a robust skill set that includes Process Mapping, Team Building, Process Improvement, Customer Experience, Content Development and more. Giliah Librach has 2 emails and 1 mobile phone numbers on RocketReach.
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