Principal Technical Analyst - L3 Escalation Team @ (January 2013 - Present)
New Product Support Readiness Requirements Analyst @ (March 2011 - August 2012)
Blackberry Solutions Escalation Team - Senior Analyst @ (August 2010 - March 2011)
Alex Kropp Education
Seneca College 2001-2004
Conestoga College
(Project Management)
Alex Kropp Skills
Blackberry
Blackberry Enterprise Server
Android
iOS
Mobile Devices
Microsoft SQL Server
Windows Server
Technical Writing
Project Management
Lotus Domino Administration
ITIL v3 Foundations Certified
Customer Service
Technical Analysis
Service Delivery
Mobile Technology
Requirements Analysis
Testing
Troubleshooting
VMware
ITIL
BMC Remedy
Technical Support
Cross-functional Team Leadership
Microsoft Exchange
Cross Functional Team Leadership
Alex Kropp Summary
Alex Kropp, based in Kitchener, ON, CA, is currently a QA Automation Developer at Opentext. Alex Kropp brings experience from previous roles at Opentext and Blackberry. Alex Kropp holds a 2001 - 2004 Seneca College. With a robust skill set that includes Blackberry, Blackberry Enterprise Server, Android, iOS, Mobile Devices and more. Alex Kropp has 3 emails on RocketReach.
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