Alex Ferrer Email & Phone Number
Customer Relationship Director @ Higher Oak
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Alex Ferrer Location
- Baltimore, MD, US
Alex Ferrer Work
- Customer Relationship Director @ (February 2025 - Present)
- Customer Experience (CX) Advisor @ (March 2024 - March 2025)
- Data Analytics Solutions Servicing Lead, North America (Director Level Role) @ (February 2023 - March 2024)
- Senior Manager, Data Analytics Solutions @ (May 2022 - February 2023)
- Text Analytics Program Manager, Professional Services @ (February 2020 - May 2022)
- Product Manager (Rapport) @ (November 2016 - February 2020)
- Reporting and Analytics Manager @ (November 2016 - February 2020)
- Data Analytics Project Manager @ (August 2015 - November 2016)
- Senior Consultant @ (February 2012 - July 2013)
- Experienced Associate, Financial Services @ (June 2009 - February 2012)
- Analyst @ (July 2008 - June 2009)
- Marketing Analyst and Intern @ Nortel Networks (June 2007 - August 2007)
Alex Ferrer Education
- Vanderbilt University
M.A. (Economics)
2013-2015 - The University of North Carolina at Chapel Hill
B.S. Business Administration (International Business)
2004-2008
Alex Ferrer Skills
- Account Management
- Agile Methodologies
- Analytics
- Banking
- Business Analysis
- Business Analytics
- Business Intelligence
- Business Process Improvement
- Business Strategy
- Call Management
- Capital Markets
- Change Management
- Client Communication
- Client Relations
- Coaching & Mentoring
- Consulting
- Corporate Social Responsibility
- Cross-functional Collaborations
- Customer Communication
- Customer Experience
- Customer Insight
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Dashboards
- Data Analytics
- Data Intelligence
- Data Interpretation
- Data Mining
- Data Modeling
- Data Visualization
- Data-driven Decision Making
- Digital Marketing Analytics
- Economic Development
- Financial Modeling
- Financial Services
- Forecasting
- Loans
- Machine Learning
- Management Accounting
- Management Consulting
- Market Research
- Microsoft Power BI
- Microsoft SQL Server
- Natural Language Processing
- Non-Governmental Organizations (NGOs)
- People Analytics
- Portfolio Management
- Practice Development
- Predictive Analytics
- Presentation Skills
- Process Flow Documentation
- Process Quality Improvement
- Product Development
- Product Innovation
- Product Management
- Product Marketing
- Program Management
- Project Management
- R
- ROI Strategies
- Reporting & Analysis
- Research
- Revenue Forecasting
- Stata
- Statistical Data Analysis
- Statistical Modeling
- Statistics
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Technical Documentation
- Text Analytics
- Training Delivery
- Training Manuals
- sql
Alex Ferrer Summary
- Alex Ferrer, based in Baltimore, MD, US, is currently a Customer Relationship Director at Higher Oak. Alex Ferrer brings experience from previous roles at Higher Oak and Medallia. Alex Ferrer holds a 2013 - 2015 M.A. in Economics @ Vanderbilt University. With a robust skill set that includes Account Management, Agile Methodologies, Analytics, Banking, Business Analysis and more. Alex Ferrer has 1 emails and 1 mobile phone numbers on RocketReach.
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