Alan Poole Email & Phone Number
Global Leader, Cloud Customer Success Strategy and Operations @ NetApp
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Alan Poole Location
- Texas, United States
Alan Poole Work
- Global Leader, Cloud Customer Success Strategy and Operations @ (November 2021 - Present)
- Global Director, Customer Success at Ivanti @ (August 2020 - November 2021)
- Sr. Director, Customer Success @ (March 2019 - August 2020)
- Director, Customer Success @ (March 2013 - March 2019)
- Principal @ Inspiration Services LLC (November 2012 - January 2014)
- Principal Partner @ Inspiration Remodeling (January 2011 - January 2013)
- Customer Care Leader New and Emerging Markets @ (January 2010 - January 2011)
- Customer Care Community Operations Leader @ (January 2008 - January 2010)
- Senior Manager, Accounting Professional Division’s Technical Support Group @ (January 2005 - May 2008)
- Senior Group Manager, Disaster Recovery, Systems Implementations and Operations @ (January 2005 - January 2005)
- Senior Group Manager, Workforce Services @ (January 2002 - January 2005)
- Site Manager, IT Services @ (January 2001 - January 2002)
- Director Information Technology @ TAX AND ACCOUNTING SOFTWARE CORPORATION (TAASC) - Tulsa, OK (January 1993 - January 2001)
Alan Poole Education
- Tulsa Community College
(Computer Science)
1989-1991
Alan Poole Skills
- Leadership
- Customer Experience
- Software Project
- SDLC
- Cross Functional Team
- ITIL
- Powered Wheelchair Bags
- Agile Methodologies
- Vendor Management
- Process Improvement
- Strategic Planning
- Strategy
- Operations Management
- Business Continuity
- Program Management
- Professional Services
- Business Process
- Cross Functional Team Leadership
- Training
- Change Management
- Product Management
- Disaster Recovery
- Manual Wheelchair Bags
- Customized Bags
- Enterprise Software
- Business Process Improvement
- SaaS
- Management
- Knowledge Management
- Outsourcing
- Call Centers
- Walker Bags
- Software Project Management
- Cloud Computing
- Integration
- CRM
- Business Continuity Planning
- IT Service Management
Alan Poole Summary
- Alan Poole, based in Texas, United States, is currently a Global Leader, Cloud Customer Success Strategy and Operations at NetApp. Alan Poole brings experience from previous roles at Ivanti, Informatica and Inspiration Services LLC. Alan Poole holds a 1989 - 1991 Tulsa Community College. With a robust skill set that includes Leadership, Customer Experience, Software Project, SDLC, Cross Functional Team and more. Alan Poole has 1 emails and 1 mobile phone numbers on RocketReach.
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