Alan Poole Email & Phone Number
Global Leader, Cloud Customer Success Strategy and Operations @ NetApp
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Alan Poole Location
- Texas, United States
Alan Poole Work
- 2021 -now Global Leader, Cloud Customer Success Strategy and Operations @
- 2020 -2021 Global Director, Customer Success at Ivanti @
- 2019 -2020 Sr. Director, Customer Success @
- 2013 -2019 Director, Customer Success @
- 2012 -2014 Principal @ Inspiration Services LLC
- 2011 -2013 Principal Partner @ Inspiration Remodeling
- 2010 -2011 Customer Care Leader New and Emerging Markets @
- 2008 -2010 Customer Care Community Operations Leader @
- 2005 -2008 Senior Manager, Accounting Professional Division’s Technical Support Group @
- 2005 -2005 Senior Group Manager, Disaster Recovery, Systems Implementations and Operations @
- 2002 -2005 Senior Group Manager, Workforce Services @
- 2001 -2002 Site Manager, IT Services @
- 1993 -2001 Director Information Technology @ TAX AND ACCOUNTING SOFTWARE CORPORATION (TAASC) - Tulsa, OK
Alan Poole Education
- Tulsa Community College
(Computer Science)
1989-1991
Alan Poole Skills
- Leadership
- Customer Experience
- Software Project
- SDLC
- Cross Functional Team
- ITIL
- Powered Wheelchair Bags
- Agile Methodologies
- Vendor Management
- Process Improvement
- Strategic Planning
- Strategy
- Operations Management
- Business Continuity
- Program Management
- Professional Services
- Business Process
- Cross Functional Team Leadership
- Training
- Change Management
- Product Management
- Disaster Recovery
- Manual Wheelchair Bags
- Customized Bags
- Enterprise Software
- Business Process Improvement
- SaaS
- Management
- Knowledge Management
- Outsourcing
- Call Centers
- Walker Bags
- Software Project Management
- Cloud Computing
- Integration
- CRM
- Business Continuity Planning
- IT Service Management
Alan Poole Summary
- Alan Poole, based in Texas, United States, is currently a Global Leader, Cloud Customer Success Strategy and Operations at NetApp. Alan Poole brings experience from previous roles at Ivanti, Informatica and Inspiration Services LLC. Alan Poole holds a 1989 - 1991 Tulsa Community College. With a robust skill set that includes Leadership, Customer Experience, Software Project, SDLC, Cross Functional Team and more. Alan Poole has 1 emails and 1 mobile phone numbers on RocketReach.
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