Alan McIntosh Email & Phone Number
Chief Executive Officer
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Alan McIntosh Location
- Logan Reserve, QLD, AU
Alan McIntosh Work
- Chief Executive Officer @ Interaction Solutions Pty ltd (January 2023 - Present)
- Principal Technical Account Manager @ (March 2014 - January 2023)
- Principal Support Architect @ (September 2019 - December 2022)
- Service Delivery Manager -ASEAN, China and Korea. @ (January 2012 - March 2014)
- Sr Program Manager, Strategic Engagements @ (June 2010 - January 2012)
- Service Delivery Manager @ (May 2007 - June 2010)
- Staff Technical Support Engineer @ (April 2006 - May 2007)
- Technical Operations Manager - Call Centers. @ NEC Business Solutions (January 1995 - January 2005)
- PABX Maintenance and Installation technician @ (January 1982 - January 1995)
Alan McIntosh Education
- Genesys University
Certified Pre-sales Core, IP 8 (Genesys)
2012-2012 - NIIT Global Learning Services 2010-2012
- Bremmer college of Techncial and further education.
(Information Technology)
2008-2008 - TAFE
(Information Technology)
2008-2008
Alan McIntosh Skills
- Contact Centre Technology
- Contact Centre Design
- ACD
- PHP
- JavaScript
- AJAX
- Java
- TSAPI
- Project Management
- Program Management
- MySQL
- Telecommunications Engineering
- Database Administration
- Database Design
- Website Development
- Web Applications
- Genesys presales
- Genesys
- Intelligent Call Routing
- CompTIA A+ Certification
- CTI
- Solution Architecture
- Professional Services
- Pre-sales
- Customer Service
- Disaster Recovery
- Change Management
- Android Development
- PMP
- Digital Electronics
- VoIP
- Voice Mail
- Voice Recording
- Web Design
- Unified Communications
- Change Control
- PABX Systems
- IVR
- Solution Implementation
- Troubleshooting
- Delivering Technical Training
- SIP
- Integration
- Telecommunications
- Contact Centers
- IP
- Service Delivery
- Cloud Computing
- Managed Services
- Telephony
- Sales
- Government
- Pre Sales
Alan McIntosh Summary
- Alan McIntosh, based in Logan Reserve, QLD, AU, is currently a Chief Executive Officer at Interaction Solutions Pty ltd. Alan McIntosh brings experience from previous roles at Genesys and Alcatel-Lucent. Specialization : Genesys. Alan McIntosh holds a 2012 - 2012 Certified Pre-sales Core, IP 8 in Genesys @ Genesys University. With a robust skill set that includes Contact Centre Technology, Contact Centre Design, ACD, PHP, JavaScript and more. Alan McIntosh has 3 mobile phone numbers on RocketReach.
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Alan McIntosh
Chief Executive Officer
Logan Reserve, QLD, AU
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