Alan McIntosh Email & Phone Number
Chief Executive Officer
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Alan McIntosh Location
- Logan Reserve, QLD, AU
Alan McIntosh Work
- 2023 -now Chief Executive Officer @ Interaction Solutions Pty ltd
- 2014 -2023 Principal Technical Account Manager @
- 2019 -2022 Principal Support Architect @
- 2012 -2014 Service Delivery Manager -ASEAN, China and Korea. @
- 2010 -2012 Sr Program Manager, Strategic Engagements @
- 2007 -2010 Service Delivery Manager @
- 2006 -2007 Staff Technical Support Engineer @
- 1995 -2005 Technical Operations Manager - Call Centers. @ NEC Business Solutions
- 1982 -1995 PABX Maintenance and Installation technician @
Alan McIntosh Education
- Genesys University
Certified Pre-sales Core, IP 8 (Genesys)
2012-2012 - NIIT Global Learning Services 2010-2012
- Bremmer college of Techncial and further education.
(Information Technology)
2008-2008 - TAFE
(Information Technology)
2008-2008
Alan McIntosh Skills
- Contact Centre Technology
- Contact Centre Design
- ACD
- PHP
- JavaScript
- AJAX
- Java
- TSAPI
- Project Management
- Program Management
- MySQL
- Telecommunications Engineering
- Database Administration
- Database Design
- Website Development
- Web Applications
- Genesys presales
- Genesys
- Intelligent Call Routing
- CompTIA A+ Certification
- CTI
- Solution Architecture
- Professional Services
- Pre-sales
- Customer Service
- Disaster Recovery
- Change Management
- Android Development
- PMP
- Digital Electronics
- VoIP
- Voice Mail
- Voice Recording
- Web Design
- Unified Communications
- Change Control
- PABX Systems
- IVR
- Solution Implementation
- Troubleshooting
- Delivering Technical Training
- SIP
- Integration
- Telecommunications
- Contact Centers
- IP
- Service Delivery
- Cloud Computing
- Managed Services
- Telephony
- Sales
- Government
- Pre Sales
Alan McIntosh Summary
- Alan McIntosh, based in Logan Reserve, QLD, AU, is currently a Chief Executive Officer at Interaction Solutions Pty ltd. Alan McIntosh brings experience from previous roles at Genesys and Alcatel-Lucent. Specialization : Genesys. Alan McIntosh holds a 2012 - 2012 Certified Pre-sales Core, IP 8 in Genesys @ Genesys University. With a robust skill set that includes Contact Centre Technology, Contact Centre Design, ACD, PHP, JavaScript and more.
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Alan McIntosh
Senior Director of Sales
Washington, DC, US
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