Alan Lenertz Email & Phone Number
Principal | Customer Experience and Support Operations Leadership (Interim and Advisory)
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Alan Lenertz Location
- Atlanta, GA, US
Alan Lenertz Work
- 2026 -now Principal | Customer Experience and Support Operations Leadership (Interim and Advisory) @ TAL Initiatives
- 2024 -2026 Director of Customer Success @
- 2023 -2024 Head of Customer Experience @
- 2023 -2023 Customer Experience and Operations @
- 2020 -2023 Senior Director, Customer Experience @
- 2018 -2020 Director of Customer Experience @
- 2018 -2020 Principal | Customer Experience and Support Operations Leadership (Interim and Advisory) @ TAL Initiatives
- 2013 -2017 Vice President of Operations @
- 2009 -2013 Director of Operations @
- 2008 -2009 Director of Inside Sales and Customer Relations @
Alan Lenertz Education
- University of Southern California - Marshall School of Business
Bachelor of Science (B.S.) (Entrepreneurship/Entrepreneurial Studies)
Alan Lenertz Skills
- Customer Experience
- Strategy
- Leadership
- Communication
- Customer Satisfaction
- Customer Relationship Management (CRM)
- Customer Support
- Key Performance Indicators
- Written Communication
- Voice of the Customer
- Team Building
- E-commerce
- Operations Management
- Business Process Improvement
- Customer Service
- Performance Metrics
- Coaching
- Service Levels
- Interpersonal Communication
- Inventory Management
- Strategic Thinking
- Start-ups
- Program Management
- New Business Development
- Sales
- Strategic Planning
- Cross-functional Team Leadership
- Management
- Integration
- Budgeting
- P&L Management
- Executive-level Communication
- Inventory Control
- Customer Journeys
- Supply Chain Management
- Warehouse Operations
- Distribution Center Operations
- Customer-focused Service
- Analytical Skills
- Team Performance
- Logistics Management
- Customer Retention
- Customer Contact
- Operational Excellence
- Continuous Improvement
- process improvement
- B2C
- Change Management
- Analytics
- P&L Operations
Alan Lenertz Summary
- Alan Lenertz, based in Atlanta, GA, US, is currently a Principal | Customer Experience and Support Operations Leadership (Interim and Advisory) at TAL Initiatives. Alan Lenertz brings experience from previous roles at Confetti and Global Industrial a Systemax Company. Alan Lenertz holds a Bachelor of Science (B.S.) in Entrepreneurship/Entrepreneurial Studies @ University of Southern California - Marshall School of Business. With a robust skill set that includes Customer Experience, Strategy, Leadership, Communication, Customer Satisfaction and more. Alan Lenertz has 1 emails and 3 mobile phone numbers on RocketReach.
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