Alan Cooke's Location

Richmond, TX, US

Alan Cooke's Work

Alan Cooke's Education

  • Southeastern Louisiana University

    Bachelor of Arts (BA) (Mass Communication/Media Studies)

    2009 - 2013
  • Mandeville High School

    High School Diploma (High School/Secondary Diplomas and Certificates)

    2003 - 2007

Alan Cooke's Skills

  • Zendesk
  • Salesforce.com
  • Help Desk Support
  • Email Client Troubleshooting
  • Internet Troubleshooting
  • Microsoft Office
  • Customer Service
  • Issue Ticketing and Documentation
  • WordPress
  • Website Troubleshooting

Alan Cooke's Summary

Alan Cooke, based in Richmond, TX, US, is currently a QA Analyst II (Accessibility) at OpenStax, Rice University, bringing experience from previous roles at OpenStax, Rice University and OpenStax. Alan Cooke holds a 2009 - 2013 Bachelor of Arts (BA) in Mass Communication/Media Studies @ Southeastern Louisiana University. With a robust skill set that includes Zendesk, Salesforce.com, Help Desk Support, Email Client Troubleshooting, Internet Troubleshooting and more, Alan Cooke contributes valuable insights to the industry.

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