Alain Bourcier Email
Senior Advisor Operational Risk Management @ National Bank of Canada
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Alain Bourcier Location
- Montreal, QC, CA
Alain Bourcier Work
- Senior Advisor Operational Risk Management @ (September 2024 - Present)
- Senior Advisor Third Party Risk Management @ (August 2018 - August 2024)
- Senior Advisor @ (November 2017 - August 2018)
- Business Process Advisor Collections Services @ (February 2015 - October 2017)
- Manager-Personal Loan Services @ (October 2012 - February 2015)
- Manager-Collections and Customer Care @ (June 2005 - May 2012)
- Supervisor-Billing Operations and Customer Care @ (August 1999 - June 2005)
- Commercial Sales Representative @ (February 2003 - June 2003)
- Retail Salesperson @ (October 1994 - June 1999)
Alain Bourcier Education
- McGill University
B.Ed (English, History)
1995-1999 - Champlain College
DEC (Business Administration)
1992-1994 - Centennial Regional High School
D.E.S
1987-1992
Alain Bourcier Skills
- Account Management
- Banking
- Billing Systems
- Business Analysis
- Call Center
- Call Center Administration
- Call Centers
- Capacity Planning
- Change Management
- Coaching
- Credit
- Customer Experience
- Customer Service
- Forecasting
- Leadership
- Management
- Operations Management
- Program Management
- Project Management
- Recruiting
- Retail
- Sales
- Sales Process
- Strategic Planning
- Strategy
- Telecommunications
- Training
- Vendor Management
- Sales Management
- Microsoft Word
- Business Process
Alain Bourcier Summary
- Alain Bourcier, based in Montreal, QC, CA, is currently a Senior Advisor Operational Risk Management at National Bank of Canada. Alain Bourcier brings experience from previous roles at National Bank of Canada. Alain Bourcier holds a 1995 - 1999 B.Ed in English, History @ McGill University. With a robust skill set that includes Account Management, Banking, Billing Systems, Business Analysis, Call Center and more. Alain Bourcier has 2 emails on RocketReach.
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