Alain B. Email
Process Owner and Business Analyst @ Telmex
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Alain B. Location
- Mexico City, CDMX, Mexico
Alain B. Work
- 2014 -now Process Owner and Business Analyst @
Alain B. Education
- Bedu
Diplomado (Data Analysis)
2020-2020 - Actumlogos
Curso (Natural Language Processing)
2020-2020 - Instituto Politécnico Nacional
Ingenieria en Comunicaciones y Electrónica (Control y Automatización)
2009-2012 - Universidad Nacional Autónoma de México
Licenciatura en Matemáticas Aplicadas y Computación (trunca)
2006-2010
Alain B. Skills
- ServiceNow Administration
- Business Process
- Statistics
- Qualitative Analysis
- Business Case Preparation
- Microsoft PowerPoint
- Technical Leadership
- CRM Databases
- Business Process Design
- Business Process Automation
- Business Process Improvement
- Databases
- Data Visualization
- IT Service Management
- Requirements Gathering
- Workload Prioritization
- User Acceptance Testing
- Presentations
- Project Planning
- Customer Relationship Management (CRM)
- Agile Methodologies
- Telecomunicaciones
- Análisis de negocio
- Análisis
- Planificación estratégica
- Scrum
- Gestión de proyectos
- Project Management
- Mejora continua
- Analytical Skills
- Microsoft Office
- SQL
- Python
- R
- MongoDB
- Liderazgo
- Team Leadership
- Negociación
- Servicio de atención al cliente
- Inglés
- Diagramas de flujo
- Networking
- ITIL Process
- Soft Skills
- Flujo de proceso
- Mobile Applications
- Network Design
- IP
- Switches
- OSPF
- Routing
- TCP/IP
- Routers
- Conmutadores
- Diseño de redes
- Familia de protocolos de Internet
- El camino más corto primero
- Voz por protocolo Internet
- 3G
- Enrutadores
- Enrutamiento
- Protocolos de Internet
- Redes informáticas
- Telecommunications
- Integración
- Comunicación inalámbrica
- Liderazgo de equipos
- VoIP
Alain B. Summary
- Alain B., based in Mexico City, CDMX, Mexico, is currently a Process Owner and Business Analyst at Telmex. Alain B. holds a 2020 - 2020 Diplomado in Data Analysis @ Bedu. With a robust skill set that includes ServiceNow Administration, Business Process, Statistics, Qualitative Analysis, Business Case Preparation and more. Alain B. has 2 emails on RocketReach.
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