Transcription agent @ (November 2018 - January 2019)
Technical Support Agent @ (April 2017 - June 2017)
Intern @ (August 2016 - September 2016)
Intern @ (July 2015 - August 2015)
Alaa Khaled Education
Faculty of Commerce English section Cairo University
Bachelor's degree (Accounting)
2015-2018
Alaa Khaled Skills
- Good communication skills.
- Good with mathematics and calculations. Skills
- Knowledge of bank operations, policies and procedures.
- Ability to resolve proplems and sell bank products.
- Customer service experience.
- Good computer, detail and goal orientation skills.
- Organized and thorough in all paper work and data entry.
Administration
Administrative Assistance
Arabic
Banking Customer Service
Communication
Customer Requirements
Customer Satisfaction
Customer Service
English
Good command of Microsoft office tools.
Teamwork
Alaa Khaled Summary
Alaa Khaled, based in 6th of October City, Giza Governorate, EG, is currently a Customer management service associate at Eli Lilly and Company. Alaa Khaled brings experience from previous roles at Modern Sciences and Arts University, QNB Group, Careem and Vodafone Global Enterprise. Alaa Khaled holds a 2015 - 2018 Bachelor's degree in Accounting @ Faculty of Commerce English section Cairo University. With a robust skill set that includes - Good communication skills. , - Good with mathematics and calculations. Skills, - Knowledge of bank operations, policies and procedures. , - Ability to resolve proplems and sell bank products. , - Customer service experience. and more. Alaa Khaled has 2 emails on RocketReach.
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