Al S. Email & Phone Number
Head of Technical Success Managers, AMER @ Port ltd
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Al S. Location
- Austin, TX, US
Al S. Work
- Head of Technical Success Managers, AMER @ (August 2025 - Present)
- Senior Technical Program Manager @ (June 2024 - August 2025)
- Manager, Customer Solutions Group @ (November 2023 - June 2024)
- Sr. Manager, Technical Success - Strategic Accounts @ (May 2022 - November 2023)
- Manager, Technical Customer Success @ (September 2021 - May 2022)
- Enterprise User Success Manager @ (January 2021 - September 2021)
- Staff Enterprise TAM @ (April 2013 - January 2021)
- Business Development Consultant @ (January 2010 - July 2012)
Al S. Education
- Maharashtra Institute of Technology
Bachelor of Technology - BTech
- San Jose State University
Master of Science
Al S. Skills
- Technical Writing
- Technical Documentation
- Digital Strategy
- Support Management
- Client Delivery
- Professional Services
- Systems Project Management
- Interviewing
- Software Architecture
- User Adoption
- Technical Services
- Customer Engagement
- Build Strong Relationships
- Information Security
- Cybersecurity
- Strategy Implementation
- Customer Advocacy
- CSM
- Customer Satisfaction
- Product Adoption
- Communication
- Renewals
- Customer Experience
- Team Management
- Leadership
- Customer Retention
- Key Performance Indicators
- Project Management
- Product Development
- Business Development
- Customer Relationship Management (CRM)
- Account Management
- Engineering
- Cloud Computing
- Product Management
- Network Security
- Microsoft Excel
- Python (Programming Language)
- Salesforce
- AWS
- Enterprise Software
- Microsoft Office
- Engineering Management
- Team Leadership
- Decision-Making
- Problem Solving
- Data Engineering
- Data Center Infrastructure
- Networking
- Critical Thinking
- Risk Analysis
Al S. Summary
- Al S., based in Austin, TX, US, is currently a Head of Technical Success Managers, AMER at Port.io. Al S. brings experience from previous roles at Harness and Snyk. Al S. holds a Bachelor of Technology - BTech @ Maharashtra Institute of Technology. With a robust skill set that includes Technical Writing, Technical Documentation, Digital Strategy, Support Management, Client Delivery and more. Al S. has 3 emails and 5 mobile phone numbers on RocketReach.
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