Akbar Basha Email & Phone Number
Service Delivery Manager @ HCL America, Inc.
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Akbar Basha Location
- Atlanta, GA, US
Akbar Basha Work
- Service Delivery Manager @ (August 2021 - Present)
- Service Delivery Manager (Field Services) @ (July 2019 - August 2021)
- Service Delivery Manager (Roche Diabetes Care USA) @ (August 2017 - June 2019)
- Information Technology Operations Manager (USA) @ (June 2015 - July 2017)
- IT Operations Manager (Sydney-Pitney Bowes) @ (January 2012 - July 2015)
- IT Project Lead (Pitney Bowes) @ (January 2011 - March 2012)
- IT Transition Lead ( Pitney Bowes- APAC) @ (September 2010 - January 2011)
- Senior IT Infrastructure Engineer @ (January 2010 - September 2010)
- Subject Matter Expert. Microsoft PCSafety @ (May 2008 - January 2010)
- Senior Technical support Engineer @ (May 2007 - April 2008)
Akbar Basha Education
- Jawaharlal Nehru Technological University
Bachelor’s Degree (ICE)
2002-2006 - Bala Academy
High School (Junior High/Intermediate/Middle School Education and Teaching)
2000-2002 - bala academy
High School (SSC)
1990-2000
Akbar Basha Skills
- Active Directory
- Agent Studio
- BMC Remedy
- Backup Exec
- Business Continuity
- Change Management
- Cloud Computing
- Computer Hardware
- DHCP
- DNS
- Data Center
- Group Policy
- Hardware
- Help Desk Support
- IT Infrastructure Operations
- IT Operations
- IT Service Management
- ITIL
- ITIL Certified
- Incident Management
- Infrastructure
- Leadership
- Management
- Microsoft Certified Professional
- Microsoft Excel
- Microsoft Exchange
- Microsoft Office
- Microsoft Power BI
- Microsoft Technologies
- Networking
- Operations Management
- Program Management
- Project Management
- Servers
- Service Delivery
- Service Desk
- Team Leadership
- Team Management
- Technical Support
- Transition Management
- VMware
- Vendor Management
- Windows 7
- Windows Server
- Operations
- Symantec Backup
- Project Planning
- Testing
- HP Quality Center
- Regression Testing
- Test Estimation
- Test Execution
- End to End Testing
- HP QTP
- Requirements Analysis
- Software Project Management
- SQL
- Test Strategy
- Selenium
- Core Banking
- Test Plan and Test Strategy
- Manage Client Relationships
- Bug Tracking
- Business Impact Analysis
- Client Presentation
- Client Co Ordination
- STLC
- SDLC
- Performance Appraisal
- Quality Auditing
- Team Mentoring
- Bugzilla
- Quality Center
- Brainbench Certifications
- Learning Quickly
- Test Case Generation
- Rtm
- Risk Assessment
- Root Cause Analysis
- Database Testing
- System and Integration Testing
- Test Effort Estimation
- Test Automation Framework
- Test Scripts
- Test Metrics
- Test Methodologies
- Hp Uft
- HP ALM
- Retrofit Testing
- Etl Testin
- ETL Testing
- Kastle Credit Workflow Tool
Akbar Basha Summary
- Akbar Basha, based in Atlanta, GA, US, is currently a Service Delivery Manager at HCL America, Inc.. Akbar Basha brings experience from previous roles at Wipro Limited. Akbar Basha holds a 2002 - 2006 Bachelor’s Degree in ICE @ Jawaharlal Nehru Technological University. With a robust skill set that includes Active Directory, Agent Studio, BMC Remedy, Backup Exec, Business Continuity and more. Akbar Basha has 3 emails and 4 mobile phone numbers on RocketReach.
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