Akash Roy Email
Senior Implementation Specialist @ Birdeye
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Akash Roy Location
- Delhi, India
Akash Roy Work
- 2022 -now Senior Implementation Specialist @
- 2022 -2022 Senior Product Consultant @
- 2019 -2022 Associate Product Consultant @
- 2016 -2019 HR Service Delivery Professional @
- 2015 -2016 Junior Customer Care Executive @
- 2013 -2013 Merchandising and Design Intern @ Dev r Nil
Akash Roy Education
- Narsee Monjee Institute of Management Studies
Post Graduate HRM (WES ECA Canadian Equivalency- Postgraduate Diploma- 1 year) (Human Resources Management)
2017-2019 - Sikkim Manipal University - Distance Education
Bachelor's Degree (Mass Communication and Journalism)
2010-2014 - INIFD Institute
Diploma in Textile and Fashion Designing (Textile and Fashion Design)
2010-2012 - Hariyana Vidya Mandir
High School (Humanities/Humanistic Studies)
1997-2010 - Alliance Française Paris Île-de-France
Diploma of Education (French Language and Literature)
2022
Akash Roy Skills
- CSM
- Customer Engagement
- Customer Experience Management
- Easily Adaptable
- Problem Solving
- Account Management
- Customer Relations
- Communication
- Customer Service Management
- Human Resources (HR)
- Human Resources Information Systems (HRIS)
- Employee Relations
- Performance Management
- Customer Service
- Software as a Service (SaaS)
- Salesforce.com
- Customer Relationship Management (CRM)
- Organization Skills
- Program Management
- Microsoft Office
- Management
- Workplace Culture
- Diversity & Inclusion
- LGBTQ Rights
- Crisis Communications
- Organizational Culture
- Organizational Communication
- Customer Experience
- Operations Management
- Diversity Champion
- Customer Success
- Customer Retention
- Upselling
- Project Management
- Conflict Management
- Stakeholder Management
- Leadership Communications
- Interpersonal Skills
- Interpersonal Relationships
- Business Relationship Management
Akash Roy Summary
- Akash Roy, based in Delhi, India, is currently a Senior Implementation Specialist at Birdeye. Akash Roy brings experience from previous roles at Cvent, BT and OnProcess Technology. Akash Roy holds a 2017 - 2019 Post Graduate HRM (WES ECA Canadian Equivalency- Postgraduate Diploma- 1 year) in Human Resources Management @ Narsee Monjee Institute of Management Studies. With a robust skill set that includes CSM, Customer Engagement, Customer Experience Management, Easily Adaptable, Problem Solving and more. Akash Roy has 3 emails on RocketReach.
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