Ajay Parmar Email & Phone Number
Head of Workforce Management @ Jio
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Ajay Parmar Location
- Gurugram, HR, IN
Ajay Parmar Work
- Head of Workforce Management @ (June 2021 - Present)
- WFM Global Head (VP) @ (July 2017 - October 2020)
- Vice President Operations and Business Analytics @ (July 2011 - June 2017)
- Sr. Manager (WFM COE) @ (June 2007 - July 2011)
- Manager WFM @ (October 2004 - June 2007)
- WFM Analyst @ (February 2002 - October 2004)
- Academic Head @ Dolphin Systems & Software Solutions (August 1997 - July 1999)
Ajay Parmar Education
- University of Pune
MBA (Marketing)
1999-2001 - Maharshi Dayanand University Rohtak
Bachelor of Arts (Mathematics & International Politics)
1996-1999 - S Secondary
10+2 (Mathematics & Science)
1993-1994
Ajay Parmar Skills
- BPO
- Service Delivery
- Transition Management
- MIS
- Workforce Management
- Outsourcing
- Team Management
- CRM
- Vendor Management
- Business Analysis
- Performance Management
- Management
- Operations Management
- Recruiting
- Employee Engagement
- Call Centers
- Business Process Improvement
- Business Process
- Call Center
- Business Intelligence
- Program Management
- Sla
- Strategy
- Talent Management
- Business Transformation
- Analysis
- Training
- Leadership
- Employee Training
- Customer Experience
- Analytics
- Data Analysis
- Start-ups
- Project Planning
- Contact Centers
- Business Process Re-engineering
- Resource Management
- Process Improvement
- Forecasting
- Operational Excellence
- Offshoring
- Pre-sales
- Six Sigma
- Capacity Planning
- Process Management
- Process Excellence
- Management Consulting
- Cross-functional Team Leadership
- Global Delivery
- Change Management
- Cross Functional Team Leadership
- Pre Sales
- Microsoft Office
- Research
- Business Process Re Engineering
- C++
- Marketing
- Start Ups
Ajay Parmar Summary
- Ajay Parmar, based in Gurugram, HR, IN, is currently a Head of Workforce Management at Jio. Ajay Parmar brings experience from previous roles at WNS Global Services, Contact Center Company, IBM Daksh Business Process Services Pvt. Ltd and Accenture. Ajay Parmar holds a 1999 - 2001 MBA in Marketing @ University of Pune. With a robust skill set that includes BPO, Service Delivery, Transition Management, MIS, Workforce Management and more. Ajay Parmar has 2 emails and 4 mobile phone numbers on RocketReach.
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