AJ Ferrill Email & Phone Number
Member @ Customer Success Collective
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AJ Ferrill Location
- Poway, CA, US
AJ Ferrill Work
- Member @ (September 2023 - Present)
- Enterprise Customer Success Manager @ (June 2022 - April 2025)
- Senior Customer Success and Onboarding Manager @ (March 2020 - March 2022)
- Customer Success Implementation Lead @ (April 2019 - March 2020)
- Faculty Success and Enablement Lead @ (October 2010 - April 2019)
- Regional Sales Manager @ (October 2009 - October 2010)
AJ Ferrill Education
- National University
Master of Education (M.Ed.) (Cross Cultural Teaching)
2007-2009 - University of Redlands
Bachelor of Arts (B.A.) (History)
2003-2007 - Poway High School
High School Diploma
2000-2003 - Cornell University
Certificate (Product Marketing)
AJ Ferrill Skills
- Adult Education
- Business Relationship Management
- Communication
- Conference Management
- Corporate Training
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Experience Management
- Customer Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Success Management
- Distance Learning
- E-Learning
- Employee Learning & Development
- Go-to-Market Strategy
- Higher Education
- Instructional Design
- Instructional Technology
- Leadership
- Learning Management Systems
- Management
- Marketing
- Medical Sales
- Microsoft Office
- Organization Skills
- Organizational Development
- Presentation Skills
- Process Improvement
- Product Adoption
- Product Management
- Program Management
- Project Implementation
- Project Management
- Public Speaking
- Relationship Building
- Sales Presentations
- Salesforce.com
- Social Networking
- Software Implementation
- Software as a Service (SaaS)
- Staff Development
- Strategy
- Talent Developer
- Team Building
- Team Leadership
- Team Motivation
- Teamwork
- Time Management
- Training
- Training & Development
- Workshop Facilitation
AJ Ferrill Summary
- AJ Ferrill, based in Poway, CA, US, is currently a Member at Customer Success Collective. AJ Ferrill brings experience from previous roles at Litmus, Instructure and Ashford University. AJ Ferrill holds a 2007 - 2009 Master of Education (M.Ed.) in Cross Cultural Teaching @ National University. With a robust skill set that includes Adult Education, Business Relationship Management, Communication, Conference Management, Corporate Training and more. AJ Ferrill has 3 emails and 2 mobile phone numbers on RocketReach.
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