Director, CX Center of Excellence @ (April 2021 - November 2022)
XM Institute, Distinguished Principal Analyst @ (October 2018 - April 2021)
Customer Experience Transformist, Vice President @ (September 2012 - October 2018)
Associate Director - Client Experience @ (June 2007 - August 2012)
Associate Director - Market and Customer Insights @ (August 2002 - June 2007)
Education and Development @ (August 1996 - July 2002)
Sales Service Coordinator @ Koszegi Industries (April 1995 - August 1996)
Sports Marketing Assistant @ (June 1993 - April 1995)
Aimee Lucas Education
University of Notre Dame
Bachelor of Business Administration (Marketing Management)
1989-1993
Aimee Lucas Skills
Voice of the Customer
Client Experience
Customer Experience
Market Research
Survey Development
Data Analysis
Secondary Research
Primary Research
Training & Development
Training Delivery
Needs Analysis
Instructional Design
Project Coordination
Program Management
Meeting Management
Business Process Improvement
Sales Process
Sales Support
Coaching
Change Management
Customer Engagement
Customer Insight
B2B Marketing
Employee Training
Management
Sales
Training
Strategy
Exit Surveys
Event Management
Sales Operations
Leadership
Business Strategy
Consulting
B2B
Team Building
Organizational Development
Integrated Marketing
Marketing
Management Consulting
CRM
Customer Satisfaction
Go-to-market Strategy
Strategic Thinking
Workshop Facilitation
Employee Engagement
Cross-functional Team Leadership
Analytics
Thought Leadership
Segmentation
Football
Development
Sports
Training and Development
Education
Microsoft Word
Cross Functional Team Leadership
Go To Market Strategy
Liaison
Research
Marketing Strategy
Aimee Lucas Summary
Aimee Lucas, based in West Palm Beach, FL, US, is currently a Senior Director, Client Experience and Market Intelligence at Baker Tilly US. Aimee Lucas brings experience from previous roles at Moss Adams, Qualtrics and Temkin Group. Aimee Lucas holds a 1989 - 1993 Bachelor of Business Administration in Marketing Management @ University of Notre Dame. With a robust skill set that includes Voice of the Customer, Client Experience, Customer Experience, Market Research, Survey Development and more. Aimee Lucas has 3 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Aimee Lucas?
Find contact details for 700 million professionals.