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When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers. In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers' channels of choice.

Website http://afni.com
Revenue $2.1 billion
Employees 8,215 (3,402 on RocketReach)
Founded 1936
Address 1310 Martin Luther King Jr Drive, Bloomington, Illinois 61701, US
Phone +1 866-352-0479
Fax (309) 828-5226
Technologies
Industry Healthcare, Insurance, Outsourcing and Offshoring Consulting, Customer Service, Customer Call Centers, Business Services, Web Chat & Digital Engagement, Financial Services, Back Office Processing, Outsourcing, Customer Growth & Acquisition, Debt Collection, Professional Services, Customer Care & Loyalty, Consumer Collections, Insurance Subrogation
Web Rank 2 Million
Keywords Contact Center, Call Center, Customer Service, Customer Support, Customer Experience, Client Support, Customer Care, Customer Engagement, Customer Interaction, Business Process Outsourcing, Contact Center Solutions, Omnichannel Support, Customer Relationship Management, Outsourcing, Communication Solutions, Help Desk, Helpline, Technology Support, Technical Support, Global Teams
Competitors Genpact, Teleperformance, Alorica, Atento, TTEC, Convergys Intelligent Contact, Sitel UK & Ireland, Liveops, Inc., 1-800 Flowers.com, Synnex +32 more (view full list)
SIC SIC Code 64 Companies, SIC Code 73 Companies
NAICS NAICS Code 561440 Companies, NAICS Code 5614 Companies, NAICS Code 56 Companies, NAICS Code 54 Companies, NAICS Code 54161 Companies, NAICS Code 56144 Companies, NAICS Code 541611 Companies, NAICS Code 561 Companies, NAICS Code 541 Companies, NAICS Code 5416 Companies

Afni, Inc. Questions

The Afni, Inc. annual revenue was $2.1 billion in 2026.

Mike Schwermin is the Chief Information Officer and Senior Vice President of Afni, Inc..

3,402 people are employed at Afni, Inc..

Afni, Inc. is based in Bloomington, Illinois.

The NAICS codes for Afni, Inc. are [561440, 5614, 56, 54, 54161, 56144, 541611, 561, 541, 5416].

The SIC codes for Afni, Inc. are [64, 73].

Top Afni, Inc. Employees

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