Adele Shaw Email & Phone Number
Head of Member Service
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Adele Shaw Location
- London, GB
Adele Shaw Work
- 2011 -now Head of Member Service @ Telefonica/giffgaff
- 2007 -2011 Operations Service Head and vendor manager @
- 2005 -2007 Operations Manager @
- 2002 -2005 Site Operations and transition and site setup @
Adele Shaw Education
- Further Education 1987-1989
Adele Shaw Skills
- Outsourcing
- Customer Service
- Customer Experience
- Contact Centers
- BPO
- Team Management
- Telecommunications
- Performance Management
- Workforce Management
- Vendor Management
- Operations Management
- Business Transformation
- Business Process Improvement
- Sla
- Process Improvement
- Team Leadership
- Managed Services
- Business Analysis
- Customer Retention
- Mobile Devices
- Cross-functional Team Leadership
- Call Centers
- Change Management
- Call Center
- Leadership
- PowerPoint
- Cross Functional Team Leadership
- Research
- Microsoft Word
- Public Speaking
Adele Shaw Summary
- Adele Shaw, based in London, GB, is currently a Head of Member Service at Telefonica/giffgaff. Adele Shaw brings experience from previous roles at TechMahindra, gem and HCL BPO. Adele Shaw holds a 1987 - 1989 Further Education. With a robust skill set that includes Outsourcing, Customer Service, Customer Experience, Contact Centers, BPO and more. Adele Shaw has 2 mobile phone numbers on RocketReach.
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