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Adam Whaley Location
Marietta, GA, US
Adam Whaley Work
Senior Director Customer Success and Onboarding @ (August 2025 - Present)
Global Director of Customer Success @ (February 2024 - August 2025)
Vice President of Customer Success and Customer Operations @ (February 2021 - September 2023)
Chief Operating Officer | Vice President, Customer Success and Customer Operations @ (November 2017 - January 2021)
Customer Success Consultant @ IST - Installation & Service Technologies, Inc (June 2017 - December 2017)
Head of Customer Success @ EVOQ Medical, Inc. (February 2017 - July 2017)
VP, Strategic Accounts and VP, Customer Operations @ (January 2013 - December 2017)
Senior Director, Customer Support Center of Excellence @ (January 2012 - December 2013)
Senior Product Manager, Web and Interactive Marketing @ (March 2012 - October 2012)
Director, Product Operations Strategy @ (July 2008 - December 2011)
Director, Product Operations and Support Strategy @ (January 2004 - December 2011)
Adam Whaley Education
Emory University
Master of Business Administration (Marketing, Management)
Furman
Bachelor of Arts (Accounting)
Adam Whaley Skills
Strategy
Process Improvement
Product Management
Vendor Management
Program Management
Strategic Planning
Business Strategy
Marketing
Project Management
Change Management
Operations Management
Forecasting
Integration
Account Management
Business Analysis
Budgets
Contract Negotiation
Customer Service
Analysis
Business Process
Enterprise Software
Call Centers
Customer Experience
Outsourcing
Finance
Financial Modeling
Mergers & Acquisitions
Portal Development
Organizational Transitions
Strategy Formulation
Strategy Implementation
Team Leadership
Management
Leadership
Business Development
Competitive Analysis
Cross-functional Team Leadership
Customer Relationship Management Crm
Team Building
Public Speaking
Salesforce.com
Sales
Data Analysis
Software As A Service Saas
Partn
Sales Management
Profess
Microsoft Office
Budgeting
Cloud
Cross Functional Team Leadership
Training
Business Process Improvement
Mergers and Acquisitions
Microsoft Word
Customer Relationship Management
Software as a Service
Adam Whaley Summary
Adam Whaley, based in Marietta, GA, US, is currently a Senior Director Customer Success and Onboarding at Xplor Technologies. Adam Whaley brings experience from previous roles at Eventbrite, Otelier, InReality, LLC and IST - Installation & Service Technologies, Inc. Adam Whaley holds a Master of Business Administration in Marketing, Management @ Emory University. With a robust skill set that includes Strategy, Process Improvement, Product Management, Vendor Management, Program Management and more. Adam Whaley has 2 emails and 2 mobile phone numbers on RocketReach.
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