Cx Practice Manager @ (October 2020 - February 2022)
Director of Digital Enablement Apac @ (March 2020 - October 2020)
Chief Executive Officer @ (April 2019 - March 2020)
Strategic Advisor @ (March 2018 - March 2020)
Chief Marketing Officer @ 11twice (June 2018 - May 2019)
Managing Director Australia and New Zealand @ (November 2016 - June 2018)
Head of Experience and Transformation @ (July 2015 - November 2016)
Head of Care and Experience @ (August 2014 - July 2015)
Director Mobile Self Care Asia Pacific @ (September 2009 - July 2014)
General Manager Self Service and Capabilities @ (August 2008 - September 2009)
Group Self Service Manager @ (August 2005 - September 2008)
Self Service Strategist @ (February 2003 - August 2004)
Technicial Architecture Lead @ (January 2001 - February 2003)
Adam Spence Education
The University of Salford
Masters (Marketing)
2017-2019
Digital Marketing Institute
(Marketing)
2015-2016
Australian Institute of Management
(Leadership)
2009-2010
Tafe Nsw
Associates
1994-1997
Adam Spence Skills
Enterprise Software
Telecommunications
ACD
Analytics
B2B
Cross-functional Team Leadership
Customer Experience
Product Management
Mobile Technology
Mobile Devices
Product Development
Leadership
Professional Services
Pre-sales
CRM
IVR
Contact Centers
Call Centers
Vendor Management
Go-to-market Strategy
Management
Solution Architecture
Solution Selling
Product Marketing
Team Leadership
Strategy
Wireless
Managed Services
Business Development
Team Management
SaaS
Mobile Communications
Strategic Partnerships
Cloud Computing
Integration
Channel Partners
Telco
Outsourcing
Unified Communications
VoIP
Start-ups
Customer Relationship Management (CRM)
Sales Management
Software Sales Management
Marketing
Digital Transformation
Organizational Leadership
Branding & Identity
Marketing Strategy
Adam Spence Summary
Adam Spence, based in Darlington, NSW, AU, is currently a Chief Revenue Officer (CRO) at Customer Driven Solutions. Adam Spence brings experience from previous roles at Uniphore, Uniphore Software Systems, NTT Ltd. and Verint. Adam Spence holds a 2017 - 2019 Masters in Marketing @ The University of Salford. With a robust skill set that includes Enterprise Software, Telecommunications, ACD, Analytics, B2B and more. Adam Spence has 3 emails and 2 mobile phone numbers on RocketReach.
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