2024 -
now Group Head of Consumer Operations and Lending @
2019 -
2024 Head Of Operations @
2018 -
2019 Volunteer @ Citizens Advice Bureau
2015 -
2018 Senior Operations Manager: Head of Recoveries @
2013 -
2015 Head of Operations Development and Real Time Management @
2012 -
2015 Head of Operations Analysis and Development @
2008 -
2012 Head of Complaints Resolution @
2001 -
2008 Various operational and analytical roles @
Adam Small Education
The University of Leeds
2:1 BA(hons) (Management Studies)
1993
-
1996
Adam Small Skills
Complaint Management
Credit Cards
Financial Services
Call Center
Change Management
Operations Management
Management
Leadership
Business Strategy
Analysis
Banking
Risk Management
Credit
Financial Risk
Coaching
Team Management
Process Improvement
SQL
Project Management
Business Process Improvement
Strategy
Business Analysis
Stakeholder Management
Call Centers
Contact Centers
Outsourcing
Adam Small Summary
Adam Small, based in Chesterfield, GB, is currently a Group Head of Consumer Operations and Lending at Evolution Funding Ltd. Adam Small brings experience from previous roles at Evolution Funding Ltd, Citizens Advice Bureau and Capital One. Adam Small holds a 1993 - 1996 2:1 BA(hons) in Management Studies @ The University of Leeds. With a robust skill set that includes Complaint Management, Credit Cards, Financial Services, Call Center, Change Management and more. Adam Small has 4 emails and 2 mobile phone numbers on RocketReach.
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