Adam Dean Email & Phone Number
Project Manager @ AO
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Adam Dean Location
- Leigh, GB
Adam Dean Work
- 2026 -now Project Manager @
- 2024 -2026 Agile Delivery Lead @
- 2022 -2024 Product Owner @
- 2021 -2022 Interim Business Analyst @
- 2020 -2022 User Researcher and Communication Lead and SME @
- 2019 -2020 Customer Experience Quality Contact Centre Manager @
- 2017 -2019 Customer Experience Team Manager @
- 2012 -2016 Team Performance Manager @
- 2010 -2012 Team Performance Manager @
- 2009 -2010 Duty Manager @
- 2006 -2009 Customer Advisor @
Adam Dean Education
- The University of Huddersfield
Bachelor of Architecture (BArch) (Architecture)
2004-2008 - Wigan & Leigh College
AVCE Art & Design (Art/Art Studies, General)
2002-2004 - Smithills Sixth Form College
A Level (Art & Design, I.T & Business Studies)
2001-2002
Adam Dean Skills
- Agile Methodologies
- Performance Management
- Team Management
- Coaching
- BPO
- Call Centers
- Service Delivery
- Contact Centers
- Change Management
- Outsourcing
- Customer Service
- Management
- Project Management
- Stakeholder Management
- Data Analysis
- Team Leadership
- Business Process Improvement
- Customer Experience
- Training
- Project Planning
- Leadership
- Communication
- Customer Satisfaction
- Strategy
- Team Building
- Training Delivery
- Service-Level Agreements (SLA)
- Employee Training
- Time Management
- Interviewing
- Human Resources
- Key Performance Indicators
- Culture Change
- Operations Management
- Microsoft Office
- Employee Engagement
- Microsoft Excel
- Microsoft Word
- Service Level Agreements Sla
- Strategic Planning
- Photoshop
- Service Level Agreements
Adam Dean Summary
- Adam Dean, based in Leigh, GB, is currently a Project Manager at AO. Adam Dean brings experience from previous roles at AO. Adam Dean holds a 2004 - 2008 Bachelor of Architecture (BArch) in Architecture @ The University of Huddersfield. With a robust skill set that includes Agile Methodologies, Performance Management, Team Management, Coaching, BPO and more. Adam Dean has 1 emails and 1 mobile phone numbers on RocketReach.
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