ACD Systems Technology Stack

ACDSee is an image organizer, viewer, and image editor program for Windows, macOS and iOS

ElastiCache is a web service that makes it easy to deploy, operate, and scale an in-memory cache in the cloud.

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

C++ is a high-level, general-purpose programming language created by Bjarne Stroustrup as an extension of the C programming language, or "C with Classes".

Cyberduck is an open-source client for FTP and SFTP, WebDAV, and cloud storage, available for macOS and Windows.

AddToAny is the universal sharing platform for websites and apps.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook pixel is a snippet of JavaScript code that allows customers to track visitor activity on their website.

Google AdWords lets create ads that appear in Google search results for certain keywords in certain regions, driving more qualified traffic to their website.

Google Sign-In is a secure authentication system that enables users​ to sign in with their Google accounts.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Later helps to plan, schedule, and manage content for Instagram.

OneSignal makes it easy for developers to add personalized push notifications to their websites and mobile apps.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Akamai Technologies, Inc. is an American content delivery network and cloud service provider. Akamai's content delivery network is one of the world largest distributed computing platforms, responsible for serving between 15% and 30% of all web traffic.

Amazon CloudFront is a content delivery web service.

Bitbucket is a Git and Mercurial project hosting site enabling developers to share and collaborate on projects, with built-in CI/CD tool.

AWS Config is a service that enables users to assess, audit, and evaluate the configurations of AWS resources. Config continuously monitors and records AWS resource configurations and allows to automate the evaluation of recorded configurations against desired configurations.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

CloudFront is a content delivery network (CDN) offered by Amazon Web Services. Content delivery networks provide a globally-distributed network of proxy servers which cache content, such as web videos or other bulky media, more locally to consumers, thus improving access speed for downloading the content.

Jenkins is an open source automation server written in Java. Jenkins helps to automate the non-human part of the software development process, with continuous integration and facilitating technical aspects of continuous delivery. It is a server-based system that runs in servlet containers such as Apache Tomcat.

Adobe Acrobat Pro is an optical character recognition (OCR) system. It is used to convert scanned files, PDF files.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Adobe Illustrator is a vector graphics editor.

Adobe InDesign is a desktop publishing software application.

Adobe Photoshop is a webtop application for editing images and photos online.

SkypeTime is a Work time and Security monitoring system based on Office 365, Skype for Business, Active Directory

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

Adobe Marketing Cloud provides comprehensive set of digital marketing solutions for all of your marketing needs.

Chatlio is a monthly subscription-based product that allows starter, small, medium and enterprise businesses to provide live website chat to customers via Slack.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

MadCap Flare is an authoring, publishing and content management solution.

vBulletin is the most used commercial message board software on the Web today.

Adobe Photoshop is an advanced graphics manipulation and editing software used for image editing, graphics design and digital art.

Axure RP is a design tool for creating highly interactive HTML prototypes for web, mobile, and desktop application

Dropbox is an off-site server for file syncing, storage and sharing which allows users to save & share files of any format & access them anywhere, on any device.

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.

New Microsoft PowerPoint is cleaner and primed for use on tablets and phones, so client can swipe and tap their way through presentations. Presenter View automatically adapts to their projection set-up, and client can even use it on a single monitor.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.

Explore Word is an easier screen-reading experience, new ways to work together on documents, and tools that help customers to polish their documents.

Amazon Elastic Compute Cloud is a web service that provides resizable compute capacity in the cloud.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.

The Apache HTTP Server is a powerful and flexible HTTP/1.1 compliant web server.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

AWS Backup is a fully managed backup service that makes it easy to centralize and automate the back up of data across AWS services in the cloud as well as on premises using the AWS Storage Gateway.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Wireshark is a network protocol analyzer for Unix and Windows.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Bugzilla is a robust, featureful and mature defect-tracking system, or bug-tracking system. Defect-tracking systems allow teams of developers to keep track of outstanding bugs, problems, issues, enhancement and other change requests in their products effectively. Simple defect-tracking capabilities are often built into integrated source code management environments such as Github or other web-based or locally-installed equivalents. We find organizations turning to Bugzilla when they outgrow the capabilities of those systems - for example, because they want workflow management, or bug visibility control (security), or custom fields.

Katalon is a low-code test automation solution for Web, API, Mobile, and Desktop apps.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Epicor ERP delivers industry-specific software tailored to the specific needs & functions of manufacturing organizations, leveraging emerging technologies such as IoT, social collaboration, big data & analytics, 3D design automation, and mobility.

PayPal is a global eCommerce platform for buyers & sellers. PayPal allows payments & money transfers to be made securely via email, phone, text message or Skype.

Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing cards, subscriptions, and direct payouts to their bank account. Meticulously designed APIs and functionality help users create the best possible product for their users.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.

Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based insights across all devices.

SAP Crystal Reports offers easy-to-use BI and reporting tool to design and deliver meaningful business reports.

SAP Crystal solutions include analytics and reporting software solutions for small and midsize businesses.

WildFire is the first recruitment marketing platform that enables companies and staffing firms to easily distribute job ads and most importantly provide key business intelligence for all their recruiting efforts online.

Microsoft Foxpro is a text-based language that programmers use for database management.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Skype is a multi-channel communications software that provides video chat, voice calls, instant messaging & more to business of all sizes, across the world.

Whatsapp Business powers businesses communication with customers all over the world, so they can connect with them on WhatsApp in a simple, secure, and reliable way.

Wire is a secure messaging & collaboration tool for businesses with end-to-end encryption, group chats, video & voice calls, file sharing, screen sharing & more.

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging and more.

Ultimate Software is a cloud-based human capital management solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and onboarding new hires, calculating and processing payroll, and managing time and labor.