Abraham Simons Email & Phone Number
Associate General Manager @ HCL America, Inc.
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Abraham Simons Location
- Noida, UP, IN
Abraham Simons Work
- 2019 - now Associate General Manager @
- 2016 - 2019 Business Program Manager @
- 2013 - 2016 Manager - Incident Management @
- 2011 - 2013 Senior Group Leader @
- 2003 - 2008 Senior Team Manager @
- 2001 - 2002 Helpdesk Analyst @
Abraham Simons Education
- ICFAI
Master of Business Administration (MBA) (Operations Management)
2012 - 2013 - Govt. Polytechnic
Diploma in Electronics and Communication (Electronics and Communications Engineering)
1992 - 1999 - Barnes School, Deolali 1989 - 1992
Abraham Simons Skills
- Training
- Offshoring
- People Management
- ITIL v3 Foundations Certified
- Resource Management
- IT Service Management
- Troubleshooting
- Service Management
- Business Process Improvement
- Information Technology
- Process Management
- Management
- Call Centers
- Program Management
- Business Process Outsourcing Bpo
- Customer Relationship Management Crm
- Customer Relations
- Vendor Management
- Incident Management
- Business Analysis
- Cross Functional Team Leadership
- Process Improvement
- Performance Management
- Leadership
- ITIL
- IT Operations
- Call Center
- CRM
- Change Management
- Customer Service
- Service Delivery
- Technical Support
- Sales
- Outsourcing
- BPO
- Sla
- Team Management
- Customer Relationship Management
- Business Process Outsourcing
Abraham Simons Summary
- Abraham Simons, based in Noida, UP, IN, is currently a Associate General Manager at HCLTech. Abraham Simons brings experience from previous roles at IBM India Private Limited, Unisys Global Services India, Wipro BPO and Dell. Abraham Simons holds a 2012 - 2013 Master of Business Administration (MBA) in Operations Management @ ICFAI. With a robust skill set that includes Training, Offshoring, People Management, ITIL v3 Foundations Certified, Resource Management and more. Abraham Simons has 3 emails and 1 mobile phone numbers on RocketReach.
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