Abdul B.m Email
Team Lead @ Bosch Global Software Technologies
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Abdul B.m Location
- Coimbatore, TN, IN
Abdul B.m Work
- 2022 - now Team Lead @
- 2022 - 2024 Team Lead @
- 2022 - 2024 Team Lead Manager @
- 2019 - 2021 Operational Specialist @
- 2017 - 2019 Customer Service Specialist @
- 2013 - 2016 Customer Support Voice @ AXIS Bank Ltd.
- 2013 - 2016 Sme @
Abdul B.m Education
- Bannari Amman Institute of Technology, Anna University
MBA (Marketing and HR)
2013null - GRD College of Science, Bharathiar University
BCA
2011null - Bannari Amman Institute of Technology
Master of Business Administration - MBA (Human Resources Management and Services)
Abdul B.m Skills
- Information Technology
- Software as a Service (SaaS)
- Business-to-Business (B2B)
- Timelines
- Coaching
- Resource Planning
- Analytical Skills
- Malayalam
- New Product Ideas
- New Hire Training
- Employee Management
- Tally ERP
- For-profit
- Auto Insurance
- KYC Verification
- Complaint Management
- Insurance Restoration
- Customer Service Training
- Windows 2000
- Employee Opinion Surveys
- Insurance Policies
- Financial Applications
- Windows
- Customer Identification Program (CIP)
- Helping Clients Succeed
- English
- Recruiting
- Lean Methodologies
- Customer Support
- SQL Database Administration
- Business Process Management
- Financial Services
- Employee Surveys
- Employee Evaluation
- Customer Satisfaction
- Business Requirements
- Communication
- Service-Level Agreements (SLA)
- Health Insurance
- International Operations
- International Support
- Credit Card Transaction Processing
- Voice of the Customer Analysis
- Contact Centers
- Self-confidence
- HR Management
- Sales Target Management
- People Management
- Bank Secrecy Act
- Personnel Management
- Database Applications
- Management of multi-disciplinary teams
- Quality Processes
- Team-focused
- Java
- Relationship-builder with Unsurpassed Interpersonal Skills
- Revenue & Profit Growth
- Business Process Development
- Cash Sales
- Retail Banking
- Employee Referral Programs
- Manufacturing Process Improvement
- Voice Services
- Customer Issue Management
- Sage 50cloud
- Marketing Management
- Enquiries
- Finacle
- Data Privacy Awareness
- Key Performance Indicators
- Retentions
- Customer Retention
- Customer Service Operations
- Email Lists
- Insurance Sales
- Working Effectively
- KPI Reporting
- Lean Process Improvement
- Problem Solving
- Reducing Operating Costs
- Upselling
- Leadership
- Life Insurance
- Internal/External Consulting
- Sap
- ServiceNow
- Customer Service
- Technical Support
- SMT
- BMC Remedy Ticketing System
- Team Building
- Team Management
- Team Leadership
- Project Management
- Project Planning
Abdul B.m Summary
- Abdul B.m, based in Coimbatore, TN, IN, is currently a Team Lead at Bosch Global Software Technologies. Abdul B.m brings experience from previous roles at Bosch Global Software Technologies, Amazon and Accenture. Abdul B.m holds a MBA in Marketing and HR @ Bannari Amman Institute of Technology, Anna University. With a robust skill set that includes Information Technology, Software as a Service (SaaS), Business-to-Business (B2B), Timelines, Coaching and more. Abdul B.m has 1 emails on RocketReach.
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