1UC Information

1UC are training and adoption specialists within the unified communication and call centre industry. We are able to provide a cradle to grave training and adoption solution and have a proven track record. We are passionate about connecting people with technology and have developed a broad portfolio of training and education methods to suit all clients. 1UC’s approach is based on a commitment to our clients to work together in partnership to design and educate the end clients on their specific solution. There are many benefits to working with 1UC: • Level of expertise - 1UC have over 20 years training expertise around call centre technology • Flexibility - 1UC can offer flexibility around training and consultancy provision as required • Adapting to client needs - We have experience across many different UC technologies (mainly Avaya, Cisco and Microsoft) and therefore we can assist clients with a transition from legacy technology • Personalised training approach - We can deliver a tailored training plan and customise all areas of training delivery to meet clients specific needs. • Development of ‘End User’ focused training materials • Softer skills approach to end user training and data gathering