Zyed Triki Email
Customer Care Manager @ Expensya
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Zyed Triki Location
- Tunis, Tunisia
Zyed Triki Work
- 2023 -now Customer Care Manager @
- 2021 -2023 Manager Client Support Services @
- 2019 -2021 Support Team Lead @
- 2018 -2019 Support Data Manager @
- 2016 -2018 Senior Client Support Team Lead @
- 2013 -2016 Senior Customer Support Engineer @
- 2009 -2013 Customer Support Engineer @
- 2008 -2008 Internship Trainee @
Zyed Triki Education
- ISAAS
Master's degree (Entrepreneurship/Entrepreneurial Studies)
2011-2013 - ISAAS
Professional Master Degree (Management des Systèmes d'informations et des Organisations (MSIO))
2007-2008 - University of Sfax
Master's degree in Business Computing (IAG)
2002-2007 - Université de Sfax
Zyed Triki Skills
- Scrum
- Metrics Reporting
- Arabic Calligraphy
- Entrepreneurship Education
- Intrapreneurship
- Java
- Illustrator
- Informatics
- Support Engineers
- Data Management
- Web 2.0
- Statistical Tools
- Workshop Facilitation
- Open Innovation
- Higher Education Research
- Oracle
- Merise
- UML
- Liferay
- Open Source Platforms
- Tomcat
- Photoshop
- Windev
- Excel Dashboards
- Arabic Translating Software Platforms
- TIC
- Qualitative & Quantitative Research Methodologies
- Atlassian JIRA
- Agile Methodologies
- Méthodes agiles
- Qualitative and Quantitative Research Methodologies
- Esn
- Functional Training
- Customer Relationship Management Crm
- Balsamiq
- Social CRM
- Customer Oriented
- JIRA
- English
- Team Management
- Team Leadership
- Functional Specifications
- Technical Translation
- Change Management
- Employee Training
- Customer Service
- Interpersonal Skills
- Management
- Project Management
- Kanban
- French
- Collaboration Solutions
- Mockups
- Customer Relationship Management
Zyed Triki Summary
- Zyed Triki, based in Tunis, Tunisia, is currently a Customer Care Manager at Expensya. Zyed Triki brings experience from previous roles at New Access, AXA Investment Managers and eXo Platform. Zyed Triki holds a 2011 - 2013 Master's degree in Entrepreneurship/Entrepreneurial Studies @ ISAAS. With a robust skill set that includes Scrum, Metrics Reporting, Arabic Calligraphy, Entrepreneurship Education, Intrapreneurship and more. Zyed Triki has 2 emails on RocketReach.
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